topic Re: Disable safe mode in xperia M in XPERIA archive

Disable safe mode in xperia M

Rahul2430 — Sun, 04 Jan 2015 17:26:45 GMT

I am using xperia M it is showing safe mode on the left side bottom corner. Its volume button is not working. Phone reset done many times. asc person saying motherboard has to be change. Anyone having any solution plz update.

Re: Disable safe mode in xperia M

Thommo — Sun, 04 Jan 2015 17:29:23 GMT

Try performing a system repair using Pc Companion as this will often fix issues - This will factory reset your phone

Switch off your phone and unplug from Pc (Hold volume up and power for around 10 seconds)
Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the onscreen instructions - When prompted connect your phone still switched off holding volume down or back button - This should start the repair or reformat process

If you are using Windows 8/8.1 or a 64bit operating system then adjust the settings for PC Companion and run in compatibility mode and chose Windows 7 or XP

If that fails then you need to either return your device to the place of purchase or contact Xperia care http://www.sonymobile.com/global-en/support/contact-us/

Re: Disable safe mode in xperia M

ra23 — Sat, 10 Jan 2015 07:48:23 GMT

Problem is that, I can not use volume key as it is not working,
Plz suggest another process..

Re: Disable safe mode in xperia M

_alexdon_ — Sat, 10 Jan 2015 09:40:57 GMT

Perform a factory reset from the device itself or stop by a sony service:

http://www.sonymobile.com/global-en/support/contact-us/