topic Re: Xperia z2 Side Panel Lose Problem??? in XPERIA archive

Xperia z2 Side Panel Lose Problem???

daljeetsethi — Wed, 13 Aug 2014 16:18:20 GMT

I just bought a new sony xperia z2 and side panel were loose so i took the phone to service centre and they took 10 days to repair a side panel but after few days of usage of my repaired z2 phone same problem still exist. its just a month old phone how can i accept a defective peice for 50,000 bucks.i dont know what to do i have asked for a replacement unit kindly suggest something what to do...

Re: Xperia z2 Side Panel Lose Problem???

freddyondersta1 — Wed, 13 Aug 2014 18:16:11 GMT

What do you mean with 'Loose' ?

Is it just a small gap or did it fell of the screen completely. That's a difference

Re: Xperia z2 Side Panel Lose Problem???

Sam — Thu, 14 Aug 2014 01:46:19 GMT

Hi daljeetsethi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

I am sorry to hear about this, however for any service/warranty questions you are best to speak with your local Xperia Care team.

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Re: Xperia z2 Side Panel Lose Problem???

daljeetsethi — Fri, 22 Aug 2014 11:00:42 GMT

means it fall off every now then.. and sony service is not giving me a replacement model really pissed off right now..

Re: Xperia z2 Side Panel Lose Problem???

eduard0 — Fri, 22 Aug 2014 13:33:18 GMT

Is the side panel still falling off?

I agree that you should not go through this after spending your hard earned money for a supposedly flagship device.

I guess, worst case is you can still send it back for repairs , should have a warranty on the repair service.

Re: Xperia z2 Side Panel Lose Problem???

daljeetsethi — Fri, 22 Aug 2014 16:11:11 GMT

Actually I'm done with so called sony service center employees with their ill-mannered attitude and fradulent schemes to con consumers by assuring them that the model will be replaced at the time submission of phone and then after few days when ask for the status for your phone they tell it'll only get repaired and not replaced. I dont want repaired handset for 50 thousand.

I have decided to take legal action against sony and the sony service center at connaught place New delhi and their **bleep**Head Manager Deepak Kohli.

Re: Xperia z2 Side Panel Lose Problem???

pavisingh — Mon, 01 Sep 2014 18:09:41 GMT

Daljeet sethi same.problem.with my black z2 brought just 2 months ago and same thing sony service center is to rob us not help at all they told.me.to keep it clean i told show me.the dust everytime i put the in my pocket and when i take it out the side panel comes out its a lesson for me never buy sony phone frm now

Re: Xperia z2 Side Panel Lose Problem???

daljeetsethi — Sun, 21 Sep 2014 06:22:58 GMT

i have filed a law suit against sony and the dealer who sold it to me and i suggeest you to do the same.

Re: Xperia z2 Side Panel Lose Problem???

kukreja_saab — Mon, 11 May 2015 21:10:16 GMT

Do you get ur phone replaced or not?