topic Re: Album app not refreshing in XPERIA archive

Album app not refreshing

nerd — Wed, 08 Oct 2014 02:40:23 GMT

Hi all,

I have Album version 6.3.A.0.12 installed on my Z3. Whenever I download photos from my Dropbox to my Downloads folder, my Album app does not refresh until I reboot my phone. Until I do, I cannot see the photo via my Album app. Was using a Z1 and never encountered such a problem.

Anyone else facing this?

Re: Album app not refreshing

_alexdon_ — Wed, 08 Oct 2014 04:17:25 GMT

Check if the same occurs in safe mode:

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008

Re: Album app not refreshing

nerd — Wed, 15 Oct 2014 07:22:02 GMT

Sorry for the late reply. Seems like the problem only occurs with pictures downloaded from Dropbox. Pictures downloaded from Google Drive appear immediately as intended.

Re: Album app not refreshing

_alexdon_ — Wed, 15 Oct 2014 12:58:45 GMT

Strange,you should get in touch with sony:

http://www.sonymobile.com/global-en/support/contact-us/