topic Re: Xperia SP Black screen in XPERIA archive

Sony Xperia S

DuCox1 — Mon, 11 Aug 2014 18:39:43 GMT

I bought an Xperia S from a friend a few weeks ago an feverything was working perfect until 2 days ago where it just crashed and died. i looked at a selection of forums and tried everything that was said to work. i triied holding the up button and power button at the same time and no luck. there were no vibrations at all, although the red light come on alright when plugged into a power source. i connected it to the computer and it didnt even recognise the phone at all. i rely on this phone and need to atleast recover family photos and moments. i have checked on the sony page and unfortunaetly the warranty ranout on the 5th of this month. is there any other options/solutions, would be much appreciated thank you.

Xperia SP Black screen

DuCox1 — Wed, 30 Jul 2014 14:28:33 GMT

Been using my xperia SP for some time now, all good. till yesterday all of a sudden it shut down at 64% and restarted, i hadnt relised it had restarted as the screen was just black and no signs of display, then a text came through and the LED bar started flashing. I then pressed the power button and saw that the backlight was on and that the digitizer still works as i could hear key presses from when i touch the screen. i tried SUS and PC companion to repair and update the device, i tried the volume up and power button at the same time several times and still no luck. is there any solution for this as i need a smart phone and really like this one. HELP!

Re: Xperia SP Black screen

Andy9879 — Thu, 31 Jul 2014 00:43:07 GMT

Bring it back to the shop you bought it from? It's a hardware problem. (since you tried SUS and PCC)

Re: Xperia SP Black screen

DuCox1 — Wed, 06 Aug 2014 22:27:41 GMT

I have no idea one day working fine, the next the phone is just black. The backlightvworks work and the digitizer does to as you can tap and hear sounds. I tried repairing it through Pc companion and SUS no luck. Im not sure if it's still under warranty or the history of this phone as I Boughton off a friends friend.

Re: Xperia SP Black screen

Samuel1 — Thu, 07 Aug 2014 11:41:38 GMT

I'm sorry to hear that.
I suggest that you raise this with your local support team to proceed with this in the best possible way.
Local support.