topic Re: Back Button Problem in XPERIA archive

Back Button Problem

johnmitch38 — Tue, 09 Sep 2014 09:32:44 GMT

I have a Z2 and recently the back button has stoppped working in certain apps such as Album, Walkman, Chrome, Text, Email.

It works fine in other areas of the phone though so I'm thinking this is a software issue. I don't really want to factory reset the device so has anyone got any suggestions as to what to do?

Thanks,

Re: Back Button Problem

SanRavRC — Tue, 09 Sep 2014 11:46:40 GMT

Try in the safe mode as well!

Get the power menu!
Tap and hold "Power off" and tap "OK"

Re: Back Button Problem

johnmitch38 — Tue, 16 Sep 2014 10:18:41 GMT

I tried resetting via the red button next to the SIM card. That seemed to work for about a day but now i've got the same issue again.

Anyone got any ideas?

Re: Back Button Problem

_alexdon_ — Tue, 16 Sep 2014 10:22:55 GMT

I think you should try a software repair:

http://www.sonymobile.com/gb/tools/pc-companion/