topic my Xperia z2 not charging in XPERIA archive

my Xperia z2 not charging

darker — Mon, 08 Sep 2014 02:49:35 GMT

I bought my Sony xperia Z2 yesterday, and when I unboxed it and try to charge the phone; nothing happened. I mean it is like a dead phone, I cannot turn it on and when I try to charge the phone it does not even show any kind of notification ligh. hope you can explain to me what is wrong with my NEW Xperia z2

Re: my Xperia z2 not charging

Sam — Mon, 08 Sep 2014 03:23:46 GMT

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

First please do try charging it through a wall socket for at least an hour and a half. If you still get no reponse/charging light then I would have to advise you to contact your local Xperia Care team regarding having an assessment arranged.

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Re: my Xperia z2 not charging

Bandolero — Mon, 08 Sep 2014 03:32:48 GMT

IF tried to switch the phone on and it also can't be switched on. THan try to charge it for 2 hours and see how it goes.

Most probably the battery is already flat and thats why even you try to charge the indicator won't show any sign of charging.