topic Re: Audio Jack 3.5 mm Problem in XPERIA archive

Audio Jack 3.5 mm Problem

balooz89 — Sun, 07 Sep 2014 20:25:37 GMT

I have just bought an Xperia Z2 and i'm facing a problem when i try to connect any headset through the Audio Jack 3.5 mm port where its not connecting and if rotate it or try to push it works for seconed then disconect again and turn of the music even with the earphones came with it. whats the problem?

Re: Audio Jack 3.5 mm Problem

SmeariousSam — Mon, 08 Sep 2014 02:55:19 GMT

I think you should take it back to where you bought it and show them, they'll most likely replace your phone

Re: Audio Jack 3.5 mm Problem

Sam — Mon, 08 Sep 2014 03:17:18 GMT

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

You may also want to try clearing the headphone jack out gently with a cotton tip.

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Re: Audio Jack 3.5 mm Problem

balooz89 — Mon, 08 Sep 2014 17:27:21 GMT

i already cleaned it but still the same problem !!

Re: Audio Jack 3.5 mm Problem

Sam — Tue, 09 Sep 2014 03:40:52 GMT

Ok, please also try this before looking at returning it: Main Menu > Settings > Apps > Smartconnect > Clear Data.

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