topic Re: sony z1 microfone issues in XPERIA archive

sony z1 microfone issues

marie1999 — Sun, 07 Sep 2014 10:21:37 GMT

Hey guys I'm having an issue wit phone calls I can hear the person but dey can't hear me it's muffled I've done hard reset nd all dat.wen I run da diagnosis test for mircofone wen it records I can hear it bk?I'm just wondering is it a software issue or hardware or is der something more wrong wit my phone?? Tanks plz help!

Re: sony z1 microfone issues

_alexdon_ — Sun, 07 Sep 2014 10:24:02 GMT

You have some call options,from there disable microphone noise suppression.

Re: sony z1 microfone issues

marie1999 — Sun, 07 Sep 2014 10:27:22 GMT

Yes I've done dat still not working

Re: sony z1 microfone issues

_alexdon_ — Sun, 07 Sep 2014 10:28:37 GMT

Look for slow talk also.Check if the same problem occurs in safe mode:

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008

Re: sony z1 microfone issues

marie1999 — Sun, 07 Sep 2014 10:47:30 GMT

Slow mode off

Re: sony z1 microfone issues

_alexdon_ — Sun, 07 Sep 2014 10:48:54 GMT

How is it in safe mode?

Re: sony z1 microfone issues

marie1999 — Sun, 07 Sep 2014 10:54:49 GMT

Can't get it into safe mode

Re: sony z1 microfone issues

marie1999 — Sun, 07 Sep 2014 10:58:14 GMT

Now it's a bit better in safe mode

Re: sony z1 microfone issues

_alexdon_ — Sun, 07 Sep 2014 11:00:30 GMT

Strange,you might have a 3rd party app acting up.Do you have task killers,battery savers?

Re: sony z1 microfone issues

marie1999 — Sun, 07 Sep 2014 11:03:15 GMT

I just have watchdog lite

Re: sony z1 microfone issues

_alexdon_ — Sun, 07 Sep 2014 11:38:34 GMT

Stay in safe mode for a while,see how it is.

Re: sony z1 microfone issues

marie1999 — Sun, 07 Sep 2014 11:59:12 GMT

But I can't use viber or any of my other apps it doesn't suit me!!! Has dis bn an issue since da last update?

Re: sony z1 microfone issues

_alexdon_ — Sun, 07 Sep 2014 12:47:24 GMT

I have Z1 but no problems on 4.4.4 with the microphone.

Re: sony z1 microfone issues

marie1999 — Sun, 07 Sep 2014 18:21:23 GMT

I was talking to someone in carphone warehouse nd da fella said it cud b some board dats gone wrong?

Re: sony z1 microfone issues

_alexdon_ — Sun, 07 Sep 2014 18:24:25 GMT

It could be a hardware problem but I suggest you to stop by a sony service and have the device checked.

Re: sony z1 microfone issues

marie1999 — Sun, 07 Sep 2014 18:34:30 GMT

I'm in mayo nd ireland nd der is nothing near me u c so I wish it was dat easy

Re: sony z1 microfone issues

_alexdon_ — Sun, 07 Sep 2014 19:04:16 GMT

http://www.sonymobile.com/global-en/support/contact-us/

See here.

Re: sony z1 microfone issues

marie1999 — Sun, 07 Sep 2014 19:06:20 GMT

Yes I've contacted dem already said to send it to dem.

Re: sony z1 microfone issues

_alexdon_ — Sun, 07 Sep 2014 19:09:47 GMT

Send them your device then.

Re: sony z1 microfone issues

marie1999 — Sun, 07 Sep 2014 21:59:04 GMT

Yes but I've no spare fone so I may go find one tanks for help I appreciate it tanks