topic Re: insufficient memory in XPERIA archive

insufficient memory

Jacobie — Sat, 06 Sep 2014 19:12:14 GMT

Hello everyone,

since a week I am having problems with my Sony Xperia E.

Every time I try to download an app I get the Error "insufficient memory".
I have 100 mb available memory for apps but I can't download anything, even when it's 2 mb...

Can someone help me?

Thanks,

Jacobie

Re: insufficient memory

Uliwooly — Sat, 06 Sep 2014 19:17:18 GMT

are you certain that you have 100MB free on your internal memory?

Re: insufficient memory

Jacobie — Sat, 06 Sep 2014 20:04:51 GMT

On my phone memory (for apps) there is 100 mb, on my internal there is 350 mb and on my sd there is 7 gb

Re: insufficient memory

Uliwooly — Sat, 06 Sep 2014 20:20:18 GMT

That's quite odd

settings > apps > all > play store > clear data > restart your phone > check again

Re: insufficient memory

Jacobie — Sun, 07 Sep 2014 05:48:03 GMT

I tried it and now i can install apps who are 5mb but if i try to install a 25 mb app i still get the error

Re: insufficient memory

_alexdon_ — Sun, 07 Sep 2014 08:47:54 GMT

Could you post a screenshot from settings-apps-downloaded?

Re: insufficient memory

Jacobie — Sun, 07 Sep 2014 09:11:37 GMT

Re: insufficient memory

_alexdon_ — Sun, 07 Sep 2014 10:22:49 GMT

So 100 MB left,the problem is that if you download anything,there won't be much space left for other downloads.So I guess it just won't let you.

Re: insufficient memory

Jacobie — Sun, 07 Sep 2014 14:17:14 GMT

So I can't download an 20 mb app when there is 100 mb space left?

Re: insufficient memory

_alexdon_ — Sun, 07 Sep 2014 18:23:27 GMT

Does that app need additional data? I think there should be some space left on internal though.

Re: insufficient memory

ROP — Tue, 09 Sep 2014 17:07:35 GMT

Hi there,

I have the same issue.

The weird thing is, that there is sufficient memory on the phone (Interner Speicher 1.9 GB), but the phone memeory is being filled by some apps.

=> Where can I decide, where an app does install?

If I could redirect the apps during installation to the phone memory, that should solve the problem

Thanks for your thoughts.

ROP

Re: insufficient memory

YoshiStrife — Mon, 06 Oct 2014 19:12:03 GMT

there are three types of memory on your mobile phone:

1. phone memory: here will apps be installed first. in your settings you can move them to the internal memory.

2. internal memory: this is the "extended" memory on your mobile phone. some apps can be moved to this memory... it also works the other way round (from internal to phone memory)...

3. memory stick/card: this is the memory for your own external data for example music, pictures, videos etc. ... apps cannot be moved here...

to save phone memory storage move all apps (if possible) to your internal memory...

pictures taken by the phone camera are saved to the phone/ internal memory (i´m not sure at the moment)... please be sure to move pictures taken with your phone to the memory stick/card...

i hope this will help ^^

Re: insufficient memory

Stillhope — Thu, 09 Oct 2014 20:59:09 GMT

Hello Jacobie,
I have the same problem with my Sony Xperia E, Did you found a solution already?

Re: insufficient memory

QueenHeidi1 — Tue, 06 Jan 2015 17:29:58 GMT

I have the same problem,since months!! I deleted everything,but still-not enough space!!

Re: insufficient memory

QueenHeidi1 — Sun, 11 Jan 2015 19:35:45 GMT

I asked the support and they told me there MUST be munimum 100mb free space on your phone,for all other things on your phone,for everything what happens ,,behind the scenes''
Sorry for my bad english im from austria:-)

Re: insufficient memory

Nelle — Mon, 02 Feb 2015 17:22:23 GMT

Try downloading them from Google Play via PC

Re: insufficient memory

Uliwooly — Mon, 02 Feb 2015 17:47:39 GMT

@Nelle That's not how it work, if you access the play store through a computer and click on install/download the app, your phone will start downloading the app, so it'll be the same as using the phone.