topic x10 dead! getting heat while plugged charger in XPERIA archive

x10 dead! getting heat while plugged charger

Mon, 02 May 2011 07:45:43 GMT

my x10i suddenly off yester day. its just 4 months old.

its won't start at all. i plugged charger but i cannot see the LED.

and phone is getting heat while plugged charger.

also i removed the battery and put it back. nothing happen..

phone is getting heat.. pls give me a solution..

Re: x10 dead! getting heat while plugged charger

KrazyD — Mon, 02 May 2011 07:50:08 GMT

Hello, try downloading Sony Ericsson Update Service to update the phones software, the only problem is you will lose all messages, content etc that isn't backed up or stored on the memory card.

Download Link: http://www.sonyericsson.com/cws/download/1/110/61/1304321491/Update_Service_Setup-2.11.5.6.exe

Re: x10 dead! getting heat while plugged charger

Mon, 02 May 2011 07:54:49 GMT

no.. its won't start at all...it's dead.. and i charged for 2 more hours..

nothing happen and phone getting heat. pls help me..

Re: x10 dead! getting heat while plugged charger

KrazyD — Mon, 02 May 2011 08:05:33 GMT

Yes, the phone does not need to be turned on to perform the update. Use the download link I provided above and update the phone it will be turned off during the update process.

Re: x10 dead! getting heat while plugged charger

Mon, 02 May 2011 08:23:35 GMT

Hello KrazyD,

the download link that u provided is out of contents. and already i have updated to android 2.1

y phone is getting heat while plug charger to power.

i cannot see any light or chages while plugged charger. only thing happen is heating..

please help me.. i'm totally upset without my xperia..

Re: x10 dead! getting heat while plugged charger

KrazyD — Mon, 02 May 2011 08:30:19 GMT

The download link I have provided is working for me, even if you have updated to Android 2.1 you can still reinstall the software to try and revive your phone as it might just be a software fault. Are you using the supplied charger that you get when you bought the X10? If so a little heat is to be expected.

Re: x10 dead! getting heat while plugged charger

Mon, 02 May 2011 08:40:27 GMT

yes of course..it's original charger came with box. and i'm using only this charger. but i'm not feeling its expected level heat. after phone got off only its started to heat. befor it was fine.

link is not working... can u give me alternate link or particular that 39mb .exe file.. please.

Re: x10 dead! getting heat while plugged charger

KrazyD — Mon, 02 May 2011 08:44:57 GMT

Ok new download link: http://www.sonyericsson.com/cws/support/softwaredownloads/detailed/updateservice/1.349192/xperiax10?cc=gb&lc=en

Re: x10 dead! getting heat while plugged charger

Mon, 02 May 2011 09:12:04 GMT

thanx for the link.. but phone does'nt detect by computer.. why it is...?

Re: x10 dead! getting heat while plugged charger

Mon, 02 May 2011 10:30:16 GMT

This weekend, myself and two friends, with Xperia X10 mini pro, all experienced the same problem. suddenly, the phones started to drain the batteries and the phones and batteries get hot.

The original USB datacable for my friend even got hot and broke while connected to the computer.

My phone, while started, consumes almost the same amount of power that the charger is able to provide.

I reinstalled the android software using updates service, an dhave not yet restored any settings and added any applications, but still, during 8 hours the phone was only able to be charged from 40% to 75%.

When disconnected from the charger it dropped from 75% to 50% in 45 minutes, in standby.

As I have seen the same behaviour on the identical devices, on two different swedish network operators, I suspect it is not an isolated problem.

Could be a bug.

Re: x10 dead! getting heat while plugged charger

Mon, 02 May 2011 10:37:45 GMT

by the way.. I tried replacing the battry to one which which almost fully charged. The phone behaved similar. I.e it still drains the battery and gets hot.

In other words, this is not a battery issue.

Re: x10 dead! getting heat while plugged charger

Mon, 02 May 2011 10:53:17 GMT

then what is problem?

Re: x10 dead! getting heat while plugged charger

Mon, 02 May 2011 18:32:14 GMT

Got my back to normal again. Obviously some of the applications from android market is the source of the problem.

Probably some that got updated last weekend.

I reseted my phone, restored all but the android market applications and no signs of the problems.

I recall seeing an update of Facebook being stuck last weekend so I suspect something with the facebook app.

Anyone with an existing problem who are able to uninstall facebook and see if it solves the problem?

If not, continue uninstalling application by application untill the problem is solved.

Re: x10 dead! getting heat while plugged charger

Tue, 03 May 2011 00:45:48 GMT

it's not start at all..already dead!! how can i reset the phone without start? even not detected when i attached to laptop. so i cannot continue update proccess. how ever it's heating.

Re: x10 dead! getting heat while plugged charger

Tue, 03 May 2011 08:15:05 GMT

If you have the same problem as i did, you will need to borrow a fully charged battery, or have it charged without using the builtin charger.

Perhaps a friendly store will be able to help you out. you only need to borrow the battery for a few minutes while deinstalling applications.

Re: x10 dead! getting heat while plugged charger

Tue, 03 May 2011 09:24:29 GMT

finally, i called to technician. He said its bcoz of mother board short. is it true? but its only 4 months old. suddenly its gone off. cannot restart. i plugged charger, phone is getting heat. may be its becoz m.b issue?

Re: x10 dead! getting heat while plugged charger

Wed, 04 May 2011 07:23:39 GMT

i Figured out why it happens!!!!

The GSM modem hates low signal quality... "lower than 3 bars/+-80dB" it cuases the GSM radio to draw alot of juice and damage the innards of the x10..

Switch to 2G in bad signal area's... switch to airplane mode when no signal is present.

Disable APN when internet is not in use..

This i all based on fact... i wish there was a fix.

If it's already damaged.. return to SE.

Re: x10 dead! getting heat while plugged charger

Wed, 04 May 2011 07:42:19 GMT

dear omegaDEATH,

i agree with your techinfo. it was with low GSM signal @ my location. finally its dead now. is there any way to repair or must return to SE? bcoz i can't find an approved SE repair center.

Re: x10 dead! getting heat while plugged charger

Wed, 04 May 2011 12:54:58 GMT

I did not have access to SE's service centre but my provider was kind enough to send it to them.

And SE was kind enough to send me a full readout of the GSM radio data making sure my x10 was fully upto spec.

I recently filled a petition to my sevice provider they fixed the tower and now i have no issue's at home using my phone.

It's very important for phone developers to remember to build the radio as dB sensitive and energy efficient as possible.

As it is one of the main consumers of energy.

Most shops have ways to get your phone to SE.

Glad to help..

Now go get your x10 working.

Re: x10 dead! getting heat while plugged charger

Thu, 18 Aug 2011 18:53:24 GMT

I have had to resort to removing the battery and putting it in the freezer or the fridge to cool down. When I insert back in phone, often it has drained the battery and I have to start charging all over. How does one go about registering a 'bug report' with SonyEricsson. This forum appears to be for recreational complaining