topic Re: connecting to bad usb voltage deviation in XPERIA archive

connecting to bad usb voltage deviation

omid237 — Mon, 01 Sep 2014 04:49:27 GMT

I connected my cellphone to bad usb and voltage deviation cause to shut down my phone and now I can not turn it on. is it out of service? it will be repaired ? what can I do?

Re: connecting to bad usb voltage deviation

Rickard — Mon, 01 Sep 2014 07:26:43 GMT

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

Sorry to hear about your phone.

Try holding the off-button under the back cover for a few seconds with a pen or similar and then let it charge for a few hours using the standard charger and see if that helps. If not i'm afraid the phone may have been damaged and needs to be examined and fixed at a repair center. For more information about how to submit your phone for repair and where, contact your local support team.

Re: connecting to bad usb voltage deviation

omid237 — Tue, 02 Sep 2014 21:38:46 GMT

MY xperia SL dosenot have off botton back of cover. but I hold off top bottom and charge it but it was not nurned on and it make warm and hot.

Re: connecting to bad usb voltage deviation

Rickard — Wed, 03 Sep 2014 08:54:20 GMT

I thought you had an Xperia SP as you posted in the SP forum. I've moved the topic to the SL forum instead.

On the SL you can try to hold on/off and vol+ at the same time for 10 seconds instead. If that doesn't help you need to contact a service location or your local support team.