topic Re: Album in XPERIA archive

Album

natterjack — Tue, 21 Oct 2014 19:41:40 GMT

For some time now my Album crashes and does not let me view my photos. I have rebooted my phone but it has had no effect. It now will not let me install the new Album update.

Re: Album

Uliwooly — Tue, 21 Oct 2014 19:47:46 GMT

Which phone do you have and which album version do you have?

Re: Album

natterjack — Tue, 21 Oct 2014 19:54:04 GMT

I have an Xperia Z. I have restored my Album to the factory version 6.2.A.0.22 in am attempt to solve my problem but no luck. The new version I was trying to update to is 6.4.A.0.16

Re: Album

Uliwooly — Tue, 21 Oct 2014 19:58:25 GMT

Where are you saving your pictures? (Internal storage or SD card)

Re: Album

natterjack — Tue, 21 Oct 2014 20:05:00 GMT

Internal but it keeps prompting to move to Sd card after taking one or two pictures when I have hardly anything on my phone and then automatically moves them. I can't view any pictures at the moment without using file commander

Re: Album

Uliwooly — Tue, 21 Oct 2014 20:07:44 GMT

Boot on safe mode and check again

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

Re: Album

Uliwooly — Tue, 21 Oct 2014 20:08:08 GMT

If that doesn't work then you might want to consider repairing your phone with PCC

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Re: Album

natterjack — Wed, 22 Oct 2014 05:22:01 GMT

I will give that a try, thank you

Re: Album

Uliwooly — Wed, 22 Oct 2014 15:14:04 GMT

Keep us updated