topic Re: Xperia acro S automatic shutdown issue (Device Over heating) in XPERIA archive

Xperia acro S automatic shutdown issue (Device Over heating)

Mebin — Tue, 21 Oct 2014 18:04:40 GMT

I have some issue with my Experia Acro S (LT26), the device is always getting overheated and shutting down automatically.

Mobile is always shutting down after 5 minutes of call also. I cannot use GPRS or Wi-Fi connections more time.

I tried to restore / repair the device OS and removed many apps, but the issue still exist.

I just operated device in safe mode, but still having the issue. This issue exist from last 1 years and i tired many ways to resolve this issue and all attempts are failed

SO can anyone please suggest a solution for this issue?

Regards,

Mebin

Re: Xperia acro S automatic shutdown issue (Device Over heating)

Uliwooly — Tue, 21 Oct 2014 18:15:32 GMT

Repair your phone with PCC > do NOT install any other app nor sync any services > check if the phone overheats, if it does then contact your local Xperia Care as it could be a hardware issue, if it doesn't then its an app or apps acting up

http://www.sonymobile.com/global-en/support/contact-us/

Re: Xperia acro S automatic shutdown issue (Device Over heating)

Uliwooly — Tue, 21 Oct 2014 18:15:40 GMT

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355