topic Re: Software Update in XPERIA archive

Software Update

Bentoz — Mon, 29 Sep 2014 16:38:23 GMT

Hi,

My device has issues updating the latest software on the Xperia T. I have followed all the steps but won't respond to plugging in the cable and pressing volume down key command to advance to the update tab. The phone is encrypted.

What do i need to do?

Re: Software Update

_alexdon_ — Mon, 29 Sep 2014 17:57:23 GMT

You need to perform a software repair first I think.

Re: Software Update

Bentoz — Mon, 29 Sep 2014 18:02:16 GMT

The phone now won't come on

Re: Software Update

_alexdon_ — Mon, 29 Sep 2014 18:04:43 GMT

You have to perform a software repair using PC companion.You might need to charge your device for about 1-2 hours before so the device has at least 60% battery.

Make sure the device is not connected to computer or laptop and turned off (sometimes you have to press power button and volume up until the device vibrates 3 times or on some devices you have to press the small button near the SIM tray or on the back of the device).

Open PC companion->support zone->phone/tablet software update->repair my phone/tablet blue highlighted.Follow the steps given,do not connect your phone until prompted to press volume down while plugging USB cable.