topic Re: noise cancelling headset problems on xperia z2 in XPERIA archive

noise cancelling headset problems on xperia z2

Bambooochka — Fri, 29 Aug 2014 10:41:32 GMT

Hi! For some reason, my noise cancelling headset that came with the z2 started not to work properly. Anywhere I plug them in, for some reason the right earphone doesn't work if I manipulate it in different ways, and when I get the sound out of the right earphone, the slightest movement will make the right earphone not work again.

If someone had experienced it, if yes, then how do you fix it?

Thanks!

Re: noise cancelling headset problems on xperia z2

Thommo — Fri, 29 Aug 2014 10:49:43 GMT

This sounds like a common problem on all headphones in that a wire has become loose or there is a break in the wire - Now you could if you find the break fix it and if it's the connection then possibly a little soldering will fix it

Re: noise cancelling headset problems on xperia z2

Bambooochka — Fri, 29 Aug 2014 10:58:32 GMT

How can I find that loose wire

Re: noise cancelling headset problems on xperia z2

Thommo — Fri, 29 Aug 2014 11:04:24 GMT

Theres lots of way like an electrical tester or taking the earphone in question apart to check the wiring

Re: noise cancelling headset problems on xperia z2

Bambooochka — Sat, 30 Aug 2014 04:48:44 GMT

I wonder if you can buy the same headphones from a sony shop

Re: noise cancelling headset problems on xperia z2

Bandolero — Sat, 30 Aug 2014 05:13:56 GMT

Is coming soon on the global page, try to contact your local support to see is there any info for the release.

Re: noise cancelling headset problems on xperia z2

Bambooochka — Sat, 30 Aug 2014 07:34:27 GMT

I don't think that it will come out soon in Russia (it's where I live)

Re: noise cancelling headset problems on xperia z2

Bandolero — Sat, 30 Aug 2014 07:42:20 GMT

Try to check with your local Sony support once on the glocal page had launch it.

Re: noise cancelling headset problems on xperia z2

Bambooochka — Sat, 30 Aug 2014 07:45:23 GMT

Alright, I'll wait for them to be on the global site. If they will be in a month or so I will try to fix them in a headphones service centre.

Re: noise cancelling headset problems on xperia z2

Bambooochka — Fri, 05 Sep 2014 07:58:57 GMT

The headphones are alright, tested on my pc, worked perfectly fine. I think there's something wrong with the phone instead

Re: noise cancelling headset problems on xperia z2

Binnei — Sat, 06 Sep 2014 23:33:25 GMT

Exactly the same thing happened to me. The right speaker on my noise suppression earphones stopped working all of a sudden so I tried them in my laptop and they worked perfectly fine. Can't find the setting to change the volume of the right and left speaker either, as I think that may be the problem...

Re: noise cancelling headset problems on xperia z2

Bambooochka — Sun, 07 Sep 2014 01:35:59 GMT

If it's the audio jack thing, I hope that I can get a replacement from Sony with the guarantee that came with the phone