topic Re: low call volume when using loud speaker in XPERIA archive

low call volume when using loud speaker

str4nger — Tue, 21 Oct 2014 09:06:34 GMT

I am having trouble with the call volume when using the louspeaker.

Seems to only use 1 of the 2 speakers?

I have tweaked the all the setting including the equalizer which has improved the head phone volume but had no effect on the loudspeaker. When talking normaly the volume is ok but could also be louder

does anyone have any ideas

thanks

Re: low call volume when using loud speaker

Hampus — Tue, 21 Oct 2014 15:01:39 GMT

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

Have you tried to press the volume up(+) button while you have an active call? If yes, you can't increase the volume more.

I tried the loud speaker on a Z3 Compact here and did not experience the volume low, so it's hard to say if it's a problem or not with your device. Do you have the possibility to compare your phone with another Z3 Compact? In a store for example?

Re: low call volume when using loud speaker

John0 — Wed, 22 Oct 2014 07:26:51 GMT

Hi,

I too am seeing low call volumes when using speaker phone.

I agree it appears the Z3 compact is only using one speaker in call.

Please look deeper and advise.

Many thanks.

Re: low call volume when using loud speaker

oradjimiru — Wed, 22 Oct 2014 08:36:31 GMT

Yes, have to listen when you call on speakerphone, for example when driving in the car. Uses one speaker (lower).

Re: low call volume when using loud speaker

rako0002 — Wed, 12 Nov 2014 01:23:43 GMT

I am also experiencing a low loudspeaker volume. As already reported, only one speaker (the bottom closes to the microphone) is used and it's also muffled. Can sony issue an update to correct this? i.e. to use both speakers.

Thanks,

Re: low call volume when using loud speaker

djrexy — Fri, 14 Nov 2014 16:31:44 GMT

Mee too, low low volume, Sony please fix it

Re: low call volume when using loud speaker

ssdewis — Sun, 16 Nov 2014 20:01:51 GMT

Hi will Sony be fixing the issue with the low volume when using loud speaker?

Re: low call volume when using loud speaker

gremlin1 — Mon, 17 Nov 2014 01:20:40 GMT

The sound on mine improved after doing a repair via pc companion software. It also totally resets the phone which is a bit of a pain

Re: low call volume when using loud speaker

kash2001 — Fri, 21 Nov 2014 08:42:31 GMT

My Xperia z3 has poor sound also, it seems that is more than just a few. I can't believe a full reset is necessary just to change the volume, that's just lazy programming and how much is the increase 10%, 30% ?

This is a flag ship model. Can't believe this isn't being checked before dispatch. I don't want to waste severe hours resetting the phone for little gain, but I can't hear on loud speaker in the car which is dangerous.

Please get it sorted with either a small patch or firmware update that doesn't wipe the phone please...

Re: low call volume when using loud speaker

darius18 — Tue, 02 Dec 2014 13:53:01 GMT

Same I can barely hear the phone when driving in the car I reset it and nothing is different Im contemplating sending it back to see if it will make a number difference.

Re: low call volume when using loud speaker

Phani6039 — Fri, 05 Dec 2014 09:29:43 GMT

I am also facing same issue. too much low volume when using loud speak any help will be great.

its removing the satisfaction of having best phone z3 compact with a defect of low volume when using speaker while in car.

Any patch or update without losing the data will be great

Re: low call volume when using loud speaker

Rickard — Fri, 05 Dec 2014 11:49:26 GMT

Sorry to hear that you have issues with the volume.
This has been forwarded internally as feedback and the information i have is that there will be improvements in the next software update.

The phone will however only use one speaker when you use it as a speaker phone to avoid echo.

Loudspeaker on calls

lukec36 — Mon, 08 Dec 2014 16:04:21 GMT

Hi All,

Does anyone else have the issue where putting a phone call onto the loudspeaker results in only marginally better volume that having the call in standard mode?

When watching a video etc, putting the speakers up to max is acceptably loud. I do not find I get the same volume when a call is on the loudspeaker.

Cheers,

Re: low call volume when using loud speaker

GeniuZ — Tue, 16 Dec 2014 15:32:46 GMT

Z3 Compact is quite with call voice loud speaker, not understad well in noisy background. With another phones I not had this issue. This is one of main features what people use, phone testers not did good job.

Re: low call volume when using loud speaker

edmonstone — Wed, 17 Dec 2014 17:25:02 GMT

I also have this problem, the speaker phone option during a call is useless, is almost no better than when it's not on. Any update on this? Is there a way to turn on both speakers during a call? I saw the past that they don't use it to avoid echo, but really? Hopefully there's a fix out there.

Re: low call volume when using loud speaker

edokkir — Wed, 17 Dec 2014 17:43:38 GMT

Can you tell which specific version is that to be rolled out? Is this fix included in 23.0.1.A.5.77 ?

Re: low call volume when using loud speaker

mephistopher — Sun, 21 Dec 2014 07:51:13 GMT

For the next firmware update, please include a feature which allows both speakers to be used (top and bottom). I'm sure that the double sound source for the mike issue can be overcome quite easily since both speakers don't need to be run as hard for the effect we are requesting. Its either that or dial up the internal amplification for loudspeaker only.

Its quite frustrating that a smalker flagship product is suffering from such an oversight. I'm thinking about giving this phone to my dad and going back to an iPhone 4 its so frustrating. Sony, please pick up your game and give us a timeline for a fix. Thank you.

Re: low call volume when using loud speaker

lukec36 — Mon, 22 Dec 2014 16:22:46 GMT

Looks like Sony are just sitting this one out, waiting for us to stop complaining. Poor loudspeaker function is not a deal-breaker to a lot of people, also the Z3C is now getting old enough for them to effectively ignore it, the early adopters wil move onto another phone soon, everyone else who gets one probably isn't the sort of user that will complain.

Sony ignores the problem, and wins again.

Re: low call volume when using loud speaker

b-g — Tue, 23 Dec 2014 16:49:33 GMT

My z3 compact has developed the same problem. Not 6 weeks old and all calls must be taken with the external speaker on. Too quite otherwise. I signed up here hoping to find a solution before sending the phone back. Not possible now to make a private call. Phone has been in a case from new. It did work well enough but not loud but now very disappointed.

Re: low call volume when using loud speaker

tomleather1 — Fri, 26 Dec 2014 00:20:26 GMT

This is ridiculous, I work on the road and am in need of the loud speaker functionality for voice calling. The speakers for music and video are loud with no issue but for calling using loudspeaker you cannot hear over the other sounds around you when driving. Is there a fix for this? The problem has been outstanding sometime. Thanks