https://community.sony.com.mk/t5/xperia-archive/xperia-sp/m-p/3292882#M428339 <P>I purchased a secondhand U.S version Xperia SP and live in Austraila.&nbsp; All functions so far appear to be working fine, however i copied some movies over to the handset and get a "cannot play video" message.&nbsp; They were MP4 format, and i've also tried AVI and a few other's, and i've also chosed the option to convert when copying which automatically pops up when copying from laptop to mobile.</P><P>Any suggestions as to what i can do to fix this????</P><P>My boyfriend also has an Xperia SP (purchased in Australia) and it plays MP4 movies which were copied over with no hassles....i would have thought MP4 was&nbsp;a very 'generic' format and would play no matter what country the handset was from&nbsp; <IMG class="lia-deferred-image lia-image-emoji" src="https://community.sony.com.mk/html/images/smilies/035.png" alt="Slightly_frowning_Face" title="Slightly_frowning_Face" /></P> Sun, 28 Sep 2014 23:08:26 GMT purplearchie 2014-09-28T23:08:26Z https://community.sony.com.mk/t5/xperia-archive/xperia-sp/m-p/3292882#M428339 <P>I purchased a secondhand U.S version Xperia SP and live in Austraila.&nbsp; All functions so far appear to be working fine, however i copied some movies over to the handset and get a "cannot play video" message.&nbsp; They were MP4 format, and i've also tried AVI and a few other's, and i've also chosed the option to convert when copying which automatically pops up when copying from laptop to mobile.</P><P>Any suggestions as to what i can do to fix this????</P><P>My boyfriend also has an Xperia SP (purchased in Australia) and it plays MP4 movies which were copied over with no hassles....i would have thought MP4 was&nbsp;a very 'generic' format and would play no matter what country the handset was from&nbsp; <IMG class="lia-deferred-image lia-image-emoji" src="https://community.sony.com.mk/html/images/smilies/035.png" alt="Slightly_frowning_Face" title="Slightly_frowning_Face" /></P> Sun, 28 Sep 2014 23:08:26 GMT https://community.sony.com.mk/t5/xperia-archive/xperia-sp/m-p/3292882#M428339 purplearchie 2014-09-28T23:08:26Z https://community.sony.com.mk/t5/xperia-archive/xperia-sp/m-p/3292883#M428340 <P>Install MX Player or VLC player and try again...</P> Mon, 29 Sep 2014 12:43:41 GMT https://community.sony.com.mk/t5/xperia-archive/xperia-sp/m-p/3292883#M428340 nied0bry 2014-09-29T12:43:41Z