topic Re: Data buton dissapeared !! Cannot turn on data ???? in XPERIA archive

Data buton dissapeared !! Cannot turn on data ????

RichieL1 — Thu, 28 Aug 2014 03:29:30 GMT

Hi guys,

Had my z2 for a few weeks and all has been well, till i woke up booted the phone and tried to turn off wi-fi and switch to

data as i was about to leave the house and have a good EE 4G uk connection .... NO BUTTON, just usage for the month.

I have tried everything to get it back, flashtool, hard reboot, nothing, now the SIM also says it is not recognised in the handset,

I have been out and purchased some pay as you go ones on the same network but same thing !

Help !!

I have included a screnshot of where the button is normally under bluetooth and wi-fi in network settings

Re: Data buton dissapeared !! Cannot turn on data ????

Sam — Thu, 28 Aug 2014 03:39:34 GMT

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

You wont get a button if the phone is not registering that there is a SIM inserted. Just to clarify, have you tried a firware repair, if you have and still have no luck I would have to advise you speak with your local Xperia Care team for assessment of your device.

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Re: Data buton dissapeared !! Cannot turn on data ????

RichieL1 — Thu, 28 Aug 2014 05:04:25 GMT

Did you mean firmware repair NOT firware repair ? I have flashed firmware 17.1.2.A.O.314 again but to no avail

Re: Data buton dissapeared !! Cannot turn on data ????

_alexdon_ — Thu, 28 Aug 2014 07:38:09 GMT

There is no SIM in the device,I guess that is why you don't get the button.

Re: Data buton dissapeared !! Cannot turn on data ????

RichieL1 — Thu, 28 Aug 2014 07:39:46 GMT

There is a sim in the device!

Re: Data buton dissapeared !! Cannot turn on data ????

RichieL1 — Thu, 28 Aug 2014 07:40:21 GMT

I've tried several others too just to check it wasn't a sim fault

Re: Data buton dissapeared !! Cannot turn on data ????

_alexdon_ — Thu, 28 Aug 2014 07:49:59 GMT

You don't have signal at all,you might have a hardware problem.Stop by a sony service.

Re: Data buton dissapeared !! Cannot turn on data ????

dm841 — Thu, 28 Aug 2014 13:47:25 GMT

go into settings and click on the MORE option under wireless &networks mobile networks >network mode then set it to 4G(preferred)/WCDMA/GSM if that dont work go into the internet settings oftion and redownload the internet and mms settings found under more .

Re: Data buton dissapeared !! Cannot turn on data ????

hedrox87 — Thu, 28 Aug 2014 17:36:07 GMT

When Xperias loose the SIM by software do as above said... First change settings to GSM only... and see if it catches data, then go again to 3G/WCDMA preferred and see what will happen. Had same issue in Xp T (LT30p), sometimes had to change the phone range to get back to service again. If it doesn't help, try to reinstall android with pc companion, first of corse make a backup of all things you like, drop it to SD card, take it off and repair with pc companion (should protect the SD from whipe out).