topic Re: SERIOUS BUG - Xperia Z3 Compact STAMINA MOD in XPERIA archive

SERIOUS BUG - Xperia Z3 Compact STAMINA MOD

Umberto24 — Sun, 19 Oct 2014 21:54:22 GMT

Hello everyone, this is my first post.
(I apologize for my english, but I'm Italian)

I want to report to the technicians of Sony, a bug "Software" of serious importance.

Start by specifying all the details on my Sony Xperia Z3 Compact.

Sony Xperia Z3 Compact

Model Number
D5803

information Processor
Qualcomm MSM8974PRO-AC

Android version
4.4.4 (latest version)

kernel version
3.4.0-perf-g0961cdf
BuildUser @ buildhost # 1
Tue Aug 19 19:48:36 2014

Build number
23.0.A.2.98

----------------------------------------------------------

The Bug is in the activation of Stamina Mode.
When you turn it on, and you turn it off, the phone locks remaining with a black screen.
We have to wait a bit, pressing the lock / unlock for a few minutes and the phone's display lights up again.

Now, I've done some testing and configuring the Stamina Mode, disabling "Extended Use" (Limit device performance to increase battery life) the BUG does not show up anymore, but, however, the Stamina Mod so it would be useless.

I decided to capture the screen device and will upload on YouTube and will attach the video in this post.

I have 4-5 days from my Sony Xperia Z3 Compact, and also trying to restore to have it fixed.
It 'a shame, because the Stamina Mod is really a great feature .. but with this annoying bug for me is unusable.

(PS.'s Stamina Mode is not always crashes, only if you use multiple times during the day.)

I hope that this information can be useful to solve this problem.

In this video, "I force" Stamina Mode, clicking multiple times on Stamina Mode.
But in reality, when you use several times a day Stamina Mode, this happens.

Video BUG STAMINA MODE: https://www.youtube.com/watch?v=FtPCeJp6S30&list=UUb4EQI_xserANDTDJBcGSYw

I hope you solve it with a new version this bug.
Best regards
Umberto.

Re: SERIOUS BUG - Xperia Z3 Compact STAMINA MOD

Umberto24 — Mon, 20 Oct 2014 12:17:47 GMT

anyone else have this problem?

Re: SERIOUS BUG - Xperia Z3 Compact STAMINA MOD

Umberto24 — Thu, 23 Oct 2014 02:11:45 GMT

Re: SERIOUS BUG - Xperia Z3 Compact STAMINA MOD

Rickard — Thu, 23 Oct 2014 11:28:55 GMT

I've been testing this here but i'm unable to replicate this. Does it happen under normal use or is it only when you turn it on/off repeatedly and very fast like in the video?

Re: SERIOUS BUG - Xperia Z3 Compact STAMINA MOD

Umberto24 — Thu, 23 Oct 2014 13:31:19 GMT

In the video I have "forced" this bug by turning off and on stamina mode, but in the course of the day, without forcing it, turning on or off the stamina mode happens this bug.

I tried to reset the phone but nothing

Re: SERIOUS BUG - Xperia Z3 Compact STAMINA MOD

Rickard — Thu, 23 Oct 2014 14:20:43 GMT

Could you try making a repair of the phones software using a computer and see if that helps? You can do that using PC Companion from Support zone -> Software update -> Repair phone. But please note that this will reset your phone so make sure to make a backup of data you want to save first.
If a software repair doesn't help, please send me a PM with the following information:

Name:
Phone nr:
E-mail:
Country:
Operator:
IMEI nr:
Build number:

Re: SERIOUS BUG - Xperia Z3 Compact STAMINA MOD

TAN1954 — Sat, 25 Oct 2014 17:42:02 GMT

Mmm...I am new to this phone, still. Did not encouter this problem, but noticed that suddenly the Stamina mode had turned itself off. Notice this because I was surprised that one day the battery had suddenly decresed capaciy so rapidly.

! will report id it happens again.

Re: SERIOUS BUG - Xperia Z3 Compact STAMINA MOD

Umberto24 — Sun, 26 Oct 2014 23:19:05 GMT

I have not solved, that I have not tried more to reset the phone, because I have important data at the time .. however I am using the stamina mode without the "Extended Use". the battery lasts a lot longer without reducing the performance of the phone.

I think it's the software side of troubles .. I hope that the next version of Android 5.0 lollipop work all the better!

Re: SERIOUS BUG - Xperia Z3 Compact STAMINA MOD

Umberto24 — Fri, 31 Oct 2014 20:43:00 GMT

I tried to reset the phone but nothing ..
the problem of stamina mode remains even if I do not pay attention to them.
Use quietly stamina mode even without the extended "Extending Use."
But it is still a bug ..

I think in my first post I have given all possible information (including a video) take a look at the stamina mode .. maybe there is a bug .. goodbye

Re: SERIOUS BUG - Xperia Z3 Compact STAMINA MOD

z3cuser — Sat, 01 Nov 2014 08:43:07 GMT

I having the same behavior. Somehow the screen gets not enough power and the it looks like an e-ink loosing more and more colors until its black but background illumimation is still on. Power off and on the screen doesnt help. After 20 seconds the screen is again back fully working. Really strange

Re: SERIOUS BUG - Xperia Z3 Compact STAMINA MOD

Umberto24 — Sat, 01 Nov 2014 16:32:55 GMT

Same thing to me, as you can see in the video ..
So I think this is a bug in stamina mode .. I hope someone consider this bug ..

Re: SERIOUS BUG - Xperia Z3 Compact STAMINA MOD

neelaup — Sun, 19 Apr 2015 06:50:55 GMT

hi sir rickard,

Regarding with the ultra stamina mode actvated, aftr being at lolli, whenever i open msg to my inbox, it suddenly stops and automatically returns me to homescreen .

and when i compose msg since i cannot directly reply to the msg i rcvd when i send it, it brings me back to my homescreen although the msg has been sent .

bcause i rcvd a reply to the receiver.

this is a serious bug also .

Ultra stam mode is very useful to us. usually while in the office i like to actvate it since im not using it always and kind of very busy to work... just sending sms to important matters..

so kindly fix this to the next update

thnak you very much

Re: SERIOUS BUG - Xperia Z3 Compact STAMINA MOD

Rickard — Tue, 21 Apr 2015 13:45:57 GMT

@neelaup

We have got a few reports of this and it has been forwarded internally for further investigation.

Re: SERIOUS BUG - Xperia Z3 Compact STAMINA MOD

Rickard — Fri, 24 Apr 2015 06:49:07 GMT

We have found the cause of the issue with the messaging application in Ultra STAMINA and it will be fixed in the next software release planned to be released before the end of this quarter.

Re: SERIOUS BUG - Xperia Z3 Compact STAMINA MOD

neelaup — Fri, 01 May 2015 01:34:31 GMT

Thabk u. 😊

Re: SERIOUS BUG - Xperia Z3 Compact STAMINA MOD

JoBes19 — Sun, 03 May 2015 11:23:06 GMT

Just noticed today that Stamina mode isn't staying on, I switch it on carry on as normal, go back into power management and its off. Is this the same bug, I'm assuming its only happened since updating to Lollipop as its always worked fine before?

Re: SERIOUS BUG - Xperia Z3 Compact STAMINA MOD

_alexdon_ — Sun, 03 May 2015 13:16:13 GMT

@JoBes19 Can you try to reset stamina? Just follow these steps: first,make sure it is disabled, then go to settings-apps-all,scroll down to stamina app. Tap on it,force stop and clear data. Restart your device.

Re: SERIOUS BUG - Xperia Z3 Compact STAMINA MOD

JoBes19 — Mon, 04 May 2015 10:18:14 GMT

Thankyou for your help alexdon. I did the reset and I am hearing calls from starred contacts but messages from them are still silent 😕

Re: SERIOUS BUG - Xperia Z3 Compact STAMINA MOD

_alexdon_ — Mon, 04 May 2015 10:28:01 GMT

@Rickard wrote:

We have found the cause of the issue with the messaging application in Ultra STAMINA and it will be fixed in the next software release planned to be released before the end of this quarter.

@JoBes19 See Rickard's reply.

Re: SERIOUS BUG - Xperia Z3 Compact STAMINA MOD

JoBes19 — Mon, 04 May 2015 10:34:03 GMT

Ahh thanks alexdon your a star Hopefully then this will fix the issue with priority settings too.