topic Re: Xperia arc heat-up problem in XPERIA archive

Xperia arc heat-up problem

Sun, 01 May 2011 15:46:37 GMT

I'd just tested out on Xperia arc and found that it heats up within one minute of use. I'd tried out in two different stores and still found the same problem.

Does anyone know what could have caused it? Will there be any fix for it?

As far as I know, it should not be the battery problem since it heats up at the upper half of the phone while the battery is at the lower half of the phone. Any input is much appreciated.

Re: Xperia arc heat-up problem

Uliwooly — Sun, 01 May 2011 15:58:13 GMT

was the Arc connected to a power supply?

Re: Xperia arc heat-up problem

Sun, 01 May 2011 15:59:35 GMT

No, it's not connected to anything...

Re: Xperia arc heat-up problem

Uliwooly — Sun, 01 May 2011 16:09:53 GMT

That is quite odd, so after a minute of use the Arc got really hot?

Re: Xperia arc heat-up problem

Sun, 01 May 2011 16:22:27 GMT

I wouldn't say it's really hot but it's definitely heating up and it's just a minute of use, just like when I'm charging my nokia 5800.

Can it be the camera? Or the processor? That's the only 2 reasons I can think of...

Re: Xperia arc heat-up problem

Uliwooly — Sun, 01 May 2011 16:25:13 GMT

I think its just normal, all smartphones heat up when you use them

Re: Xperia arc heat-up problem

Sun, 01 May 2011 16:35:35 GMT

seikor,

I cannot understand what you are saying. Firstly, you stated that you 'tried' out the ARC at two (2) different stores and it exhibited the same problem.

My experience when I visit any store where phones are on display, they are always connected to a power supply, this way customers can simply pick up a phone and start playing with it. Perhaps you can tell us what you were trying to do during that minute, as we cannot discern what it was. Also, did you bring this to the attention of the Sales personnel? And what did they say.

panyah:smileycool:

Re: Xperia arc heat-up problem

Sun, 01 May 2011 16:56:39 GMT

Well, the stores I went to, they have the phones on display without the battery. You need to ask the sales personel to let you try them and they will insert the battery for you.

The first time, I was just checking the UI, apps and the camera. The second time, I was just sliding through the screens to check for lag and took a photo, I didn't even run any apps... I asked during the 1st try but she didn't answer it. During the 2nd try, the sales personel was busy attending to another customer so I didn't ask. I can't seem to search for this problem on the web so I'm not sure if it's a common problem...

Re: Xperia arc heat-up problem

Uliwooly — Sun, 01 May 2011 16:59:15 GMT

ok, it seems that it got a little hot because you just turn on the phone, and when you do that, a lot of apps are open aswell so it makes sense it got a little hot

Re: Xperia arc heat-up problem

Sun, 01 May 2011 17:00:16 GMT

Is it? But I remember playing with a HTC not long ago and I didn't feel it heating up... I'm just worried if it's some hardware problems... This phone is quite expensive so I need to make sure it can last for quite some time if I decide to buy it.

Re: Xperia arc heat-up problem

Uliwooly — Sun, 01 May 2011 17:03:36 GMT

I don't know if they will allow you to, but you could download some apps to check its temperature and taskiller so nothing else is in the background.

Re: Xperia arc heat-up problem

Sun, 01 May 2011 17:06:03 GMT

Huh? So it gets hot everytime I start-up the phone and when I use the apps? If it's normal for smartphones then I guess I will just have to live with it hahaha...

Re: Xperia arc heat-up problem

Sun, 01 May 2011 17:11:22 GMT

Oh, ok... I guess I will look around and check with my friends to see if they have the same experience... Thanks for the help

Re: Xperia arc heat-up problem

Uliwooly — Sun, 01 May 2011 17:12:02 GMT

you should try two phones side by side and see if you see the same heat issue

Re: Xperia arc heat-up problem

Uliwooly — Sun, 01 May 2011 17:17:56 GMT

anytime

Re: Xperia arc heat-up problem

Zann_H — Tue, 03 May 2011 02:23:04 GMT

my arc heat ups soemtimes too, although not often. when that happens, i always restart the phone. after that, everything is fine.

Re: Xperia arc heat-up problem

Wed, 04 May 2011 05:37:45 GMT

seikor: I own the Arc and i got exactly the same problem in fact if you search the forum I've posted the same here.

I gotten an answer, somebody but i cant remember who. He said the heat is most likely due to the 3G when it is getting signal. I found it is quite true, as places where 3G signal is weak my phone get heated up in min. What I can do is if there's wi-fi around, I'll switch to wi-fi (my preset in phone is off 3G if wi-fi is available), this quite immediately "cool" down the phone. Otherwise I try to move to another nearby location where the signal is stronger. If I'm surfing and the signal is weak then I would close the browser.

SO I'm sure it's due to the 3G signal.

I found that this also enhance the battery life if you stop your internet connection using 3G when the signal is weak.

Hope it help in your decision making.

ARC IS GREAT! :smileygrin:

Added on later: Yday was taking a call and suddenly the temperature shot up very high...in fact it was quite heated up!

Re: Xperia arc heat-up problem

Wed, 04 May 2011 11:45:52 GMT

Mine does also heats and I'm using it in no SIM card mode. In about 5 minutes of playing on it, it's heating... so I don't know if it's really 3G Signal's fault sinceI use it sim-less

Re: Xperia arc heat-up problem

Wed, 04 May 2011 15:51:45 GMT

just some ideas:

my Arc heats up when:

1. I'm in a really poor reception area, thus more power is used for keeping the connection running (or so I guess...)

2. I've played Angry Birds for one hour

3. I've got a bit too many apps running

So the upper part of the phone gets quite warm but not dangerously hot.

Re: Xperia arc heat-up problem

Wed, 04 May 2011 17:01:08 GMT

Yea mine too (between 5 and 30 minutes of Asphalt 6 Adrenaline HD)... only warm but not hot. I'll download a temperature app and tell you my temp reached.

Later Edit: It reached maximum 35 Celcius degrees. That's not much right?