topic Re: Xperia z2 Magnetic Charging Dock doesn't work in XPERIA archive

Xperia z2 Magnetic Charging Dock doesn't work

VinceMai — Thu, 31 Jul 2014 08:44:48 GMT

Hi,

I've just received my Magnetic Charging Dock DK 36 for Xperia Z2. I tried to plug the dock in and charge the phone but it simply doesn't work. My phone said "Charger connected" then the message disappear and it won't charge. Even worse, the phone started acting really weird. It constantly reset itself and ended up black out. I had to hold power and volume button to reset the phone in order to turn on the screen again. Anyone has experienced this?

Thank you

Re: Xperia z2 Magnetic Charging Dock doesn't work

Thommo — Thu, 31 Jul 2014 09:02:11 GMT

Are you pluging it in to the mains or via USB to a Pc as the latter will not work

Re: Xperia z2 Magnetic Charging Dock doesn't work

VinceMai — Thu, 31 Jul 2014 09:12:07 GMT

I pluged it to the wall socket, not to my PC.

Re: Xperia z2 Magnetic Charging Dock doesn't work

VinceMai — Thu, 31 Jul 2014 09:14:18 GMT

I will contact the store where I got it later. Not sure if the problem is the dock or the phone itself. I appreciate any suggestions, though.

Re: Xperia z2 Magnetic Charging Dock doesn't work

Thommo — Thu, 31 Jul 2014 09:32:01 GMT

I'm all out - That was the only thing that is a common issue - So as you said check with the store that the charger is working and if it is then have your phone check out either at the place of purchase or via Xperia care for your country http://www.sonymobile.com/global-en/support/contact-us/

Re: Xperia z2 Magnetic Charging Dock doesn't work

VinceMai — Thu, 31 Jul 2014 09:36:18 GMT

Thank you for your responses. I will definitely contact the store. Since there is rarely anyone has issue with the dock, I am now highly suspecting that my phone has defects.

Re: Xperia z2 Magnetic Charging Dock doesn't work

vivasyl79 — Mon, 03 Nov 2014 22:54:49 GMT

same issues and I bought a 2nd Sony docking charger from amaon and still the same!!!!!

Re: Xperia z2 Magnetic Charging Dock doesn't work

biistu — Wed, 05 Nov 2014 10:12:20 GMT

Hey,

Check that your magnetic port is properly attached to the phone. Try for example pushing it a bit deeper with your nail. I had this problem and I actually had to remove the port from the dock with pinchers every morning and push it back in the side of the phone.

If you see your magnetic port moving when you add a little pressure to it, its faulty and you should send it to repairs.

I sent my phone it to warranty few weeks ago and got it back this week. As an early buyer I had all kinds of problems with my Z2, went to the repair store with an A4 full of faults with my phone. This was one of them.

Re: Xperia z2 Magnetic Charging Dock doesn't work

Juliosoft — Thu, 06 Nov 2014 12:16:59 GMT

I have one and works fine

Are you using a cover to protect the phone? Try without cover

Re: Xperia z2 Magnetic Charging Dock doesn't work

n4cr0bubb — Fri, 09 Dec 2016 21:13:56 GMT

Are you pluging it in to the mains

or via USB to a Pc as the latter will not work

whyyyy cant it work on pc usb, thtz ridicolouz!!!

anyway, i noticed that the device charge fazter i dock than on regular usb. very peculiar ztuff. zorry, my s iz broken.

pz. great battery and cheap zpare partz make thiz device awezome

yeah i revived a to year old tread.