https://community.sony.com.mk/t5/xperia-archive/cannot-unlock-xperia-j-st26i/m-p/3290797#M426623 <P>my phone is locked by too many wrong pattern attempts. and now asked me to enter security answer unfortunately i forgot my security answer....now i m trying to resolve this problem by updating software via pc companion but the computer showed the message that s1 boot driver not installed.....so what should i do????</P> Sat, 18 Oct 2014 08:36:27 GMT ubais 2014-10-18T08:36:27Z https://community.sony.com.mk/t5/xperia-archive/cannot-unlock-xperia-j-st26i/m-p/3290797#M426623 <P>my phone is locked by too many wrong pattern attempts. and now asked me to enter security answer unfortunately i forgot my security answer....now i m trying to resolve this problem by updating software via pc companion but the computer showed the message that s1 boot driver not installed.....so what should i do????</P> Sat, 18 Oct 2014 08:36:27 GMT https://community.sony.com.mk/t5/xperia-archive/cannot-unlock-xperia-j-st26i/m-p/3290797#M426623 ubais 2014-10-18T08:36:27Z https://community.sony.com.mk/t5/xperia-archive/cannot-unlock-xperia-j-st26i/m-p/3290798#M426624 <P>Try performing a system repair as this will often fix issues - This will factory reset your phone<BR /><BR />Switch off your phone and unplug from Pc (Hold volume up and power for around 10 seconds)<BR />Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the onscreen instructions - When prompted connect your phone still switched off holding volume down or back button - This should start the repair or reformat process<BR /><BR />If you are using Windows 8/8.1 or a 64bit operating system then adjust the settings for PC Companion and run in compatibility mode and chose Windows 7 or XP</P> Sat, 18 Oct 2014 10:05:59 GMT https://community.sony.com.mk/t5/xperia-archive/cannot-unlock-xperia-j-st26i/m-p/3290798#M426624 Thommo 2014-10-18T10:05:59Z