https://community.sony.com.mk/t5/xperia-archive/album-problems/m-p/3290760#M426586 <P>Hallo,</P><P>I have an issue on my phone. All my pictures and videos&nbsp; i have token are not to see in the media-album. All i see are black tumbnails. If i connect my phone with my pc, i can see and download all of them. I have tried to do an update of my phones software, but i have the most recense software on it.</P><P>Is there somebody who recognize this problem? My phone is two years old.</P><P>Many thanks in advance <SPAN class="lia-unicode-emoji" title=":slightly_smiling_face:"><span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></SPAN></P><P>Herwig</P> Sat, 18 Oct 2014 07:47:21 GMT besteboeffer 2014-10-18T07:47:21Z https://community.sony.com.mk/t5/xperia-archive/album-problems/m-p/3290760#M426586 <P>Hallo,</P><P>I have an issue on my phone. All my pictures and videos&nbsp; i have token are not to see in the media-album. All i see are black tumbnails. If i connect my phone with my pc, i can see and download all of them. I have tried to do an update of my phones software, but i have the most recense software on it.</P><P>Is there somebody who recognize this problem? My phone is two years old.</P><P>Many thanks in advance <SPAN class="lia-unicode-emoji" title=":slightly_smiling_face:"><span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></SPAN></P><P>Herwig</P> Sat, 18 Oct 2014 07:47:21 GMT https://community.sony.com.mk/t5/xperia-archive/album-problems/m-p/3290760#M426586 besteboeffer 2014-10-18T07:47:21Z https://community.sony.com.mk/t5/xperia-archive/album-problems/m-p/3290761#M426587 <P>Open Settings then Apps then swipe to All then locate and open the Album app - Tap on Force stop then Clear cache and Clear data - Reboot and test</P> Sat, 18 Oct 2014 10:22:28 GMT https://community.sony.com.mk/t5/xperia-archive/album-problems/m-p/3290761#M426587 Thommo 2014-10-18T10:22:28Z