topic Re: whatsapp notification delay in XPERIA archive

whatsapp notification delay

Ahmed99 — Wed, 27 Aug 2014 06:14:01 GMT

when some one send me on whatsapp a messege do not come until 30s or 1m or if i turn on the screen

i put stamina mode its off still same

please your help

Re: whatsapp notification delay

_alexdon_ — Wed, 27 Aug 2014 13:00:27 GMT

Add whatsapp to exceptions in stamina mode.

Re: whatsapp notification delay

Ahmed99 — Thu, 28 Aug 2014 13:36:36 GMT

thanks

i Add whatsapp to exceptions in stamina mode but still same

Re: whatsapp notification delay

_alexdon_ — Thu, 28 Aug 2014 14:04:10 GMT

But if you disable stamina,it works fine?

Re: whatsapp notification delay

Ahmed99 — Fri, 29 Aug 2014 08:59:29 GMT

Thanks again for your help

I notes last night the delay only in whatsapp only

I installed BBM and it work fine no delay

I do not know the other have the same or not

Re: whatsapp notification delay

_alexdon_ — Fri, 29 Aug 2014 13:10:39 GMT

Get in touch with the developers as it might be on their side.

Re: whatsapp notification delay

Ahmed99 — Fri, 29 Aug 2014 16:31:16 GMT

i have send email to whatsapp developers today

Re: whatsapp notification delay

_alexdon_ — Sat, 30 Aug 2014 07:52:58 GMT

Keep us updated.

Re: whatsapp notification delay

Ahmed99 — Thu, 04 Sep 2014 13:46:02 GMT

i have recived email from whatsapp team .......

We apologize in advance if sire your questions yet.

If you alternatively in regards to the events of new properties, we would like to let you know we have received your request and that the development team works to improve whatsapp; but given the small size of the team cannot currently give a timetable to add any new features and functionality of the application.

If you are still having the same problem for which she correspond with us, you can follow the instructions below:

1. If you are able to open the whatsapp create a manual backup of your chats: open whatsapp > click [button] > [Settings] > [chat settings] > [back to the talks].
2. delete whatsapp: go to settings phone > > WhatsApp > applications uninstall.
3. go to the following link in your Web browser: http://www.whatsapp.com/android/4. click on [Download Now] and will file is downloaded APK file.
5. open the file and the installation will start immediately.
6. Verify that the problem may continue with the installation of the latest version.

If the problem still persists please send performance log so we can study the issue in detail.

Follow these steps to send these records:
1. open your whatsapp.
2. press the menu button.
3. click [Settings] > [help] > [contact us]-or just click on the [contact us].
4. enter a brief description of your problem.
5. click on [next].
6. Add the following address in box [to]: "support+id14347940@whatsapp.zendesk.com"

If you still have additional questions or are having problems registering your number please reply to this message, adding your phone number in international format correct (the [+] sign followed by the country code area code mobile code followed by the telephone number).

See this article for more help with writing your international format is correct:
http://www.whatsapp.com/faq/ar/general/21016748

We will do our best to answer your questions as soon as possible!

Support group on whatsapp WhatsApp Interested in translating into Arabic? Please visit our website: http://translate.whatsapp.com

For more information, please review the frequently asked questions page on our site:
http://www.whatsapp.com/faq/?l=ar

Re: whatsapp notification delay

Ahmed99 — Thu, 04 Sep 2014 13:52:02 GMT

after all i have the same delay so i send 2email to whatsapp team than i get this .....

Hello

Thank you for your message

We apologize in advance, we are aware of this issue, as we are working to resolve it as soon as possible.

Thank you for your understanding

Loubna B Lubna b

Re: whatsapp notification delay

_alexdon_ — Thu, 04 Sep 2014 21:27:42 GMT

So it's on their side.

Re: whatsapp notification delay

Ahmed99 — Fri, 05 Sep 2014 13:07:18 GMT

Yes, you are right, according to their email the problem from their side

I received update today to my whatsapp 2.11.375 but still same

Re: whatsapp notification delay

_alexdon_ — Fri, 05 Sep 2014 23:42:17 GMT

They might need to work some more for that,Sony cannot do much.