topic Re: video file didn't transfer in XPERIA archive

video file didn't transfer

raemieg — Tue, 26 Aug 2014 19:29:59 GMT

I transferred photos & videos via USB on Friday but one of the videos didn't transfer. The video was 7+ minutes long so I'm assuming it was too large? The problem is I always automatically delete from my phone once transferred 😞
There are also files I see that it said couldn't transfer so possibly 1 of them could be the video?
Any help would great, thanks

Re: video file didn't transfer

_alexdon_ — Wed, 27 Aug 2014 13:02:56 GMT

How large was that file?

Re: video file didn't transfer

raemieg — Wed, 27 Aug 2014 14:34:51 GMT

I've no idea to be honest. The video was over 7min possibly 15, but not 100%. I'm.just assuming it's too large

Re: video file didn't transfer

_alexdon_ — Wed, 27 Aug 2014 20:16:59 GMT

You won't be able to transfer more than 4GB at a time due to FAT32 file format.

Re: video file didn't transfer

raemieg — Wed, 27 Aug 2014 20:20:56 GMT

Layman's terms?! Not very techie & would like to try retrieve the video if possible 🙆

Re: video file didn't transfer

_alexdon_ — Wed, 27 Aug 2014 20:28:36 GMT

Is the video on your computer? Can you transfer it again?

Re: video file didn't transfer

raemieg — Wed, 27 Aug 2014 20:45:58 GMT

When I transfer pics etc I automatically erase after import. All info is now off my phone & I can't find the video on my laptop!
When I initially transferred it said there was 5 files it couldn't transfer as there were errors so not sure if one of those is the video?!

Re: video file didn't transfer

_alexdon_ — Wed, 27 Aug 2014 20:49:10 GMT

How did you transfer them? Did you move them to your SD?

Re: video file didn't transfer

raemieg — Wed, 27 Aug 2014 20:50:42 GMT

I used a USB cable & imported the pics & videos as I always do 🙂

Re: video file didn't transfer

_alexdon_ — Wed, 27 Aug 2014 20:51:03 GMT

Import = copy and paste?

Re: video file didn't transfer

raemieg — Wed, 27 Aug 2014 20:52:47 GMT

Import. I right clicked on the Xperia icon under computer & imported

Re: video file didn't transfer

_alexdon_ — Wed, 27 Aug 2014 20:55:54 GMT

Use the old method of copy and paste.I do not know where your files could have gone missing.Is your SD card working fine?

Re: video file didn't transfer

raemieg — Wed, 27 Aug 2014 20:57:22 GMT

As far as I know it is, all other pics etc transferred except this one video. I can't copy & paste as all are deleted from my phone 😞

Re: video file didn't transfer

_alexdon_ — Wed, 27 Aug 2014 21:02:34 GMT

I am sorry,you can try Recuva and check your SD card,maybe it will help you to recover.

Re: video file didn't transfer

raemieg — Wed, 27 Aug 2014 21:04:39 GMT

OK, is it an ap? I downloaded different things already to try find it & got a virus so simple options are always good, lol!!

Re: video file didn't transfer

_alexdon_ — Wed, 27 Aug 2014 21:06:04 GMT

Recuva is an application for your computer.Just try it,in the past it has helped people.

Re: video file didn't transfer

raemieg — Wed, 27 Aug 2014 21:07:19 GMT

Cool, will try it & see how it goes 🙂