topic Re: Call log in XPERIA archive

Call log

elnene — Wed, 30 Jul 2014 00:48:06 GMT

well any call doesnt get recorded in my call log anyone knows how to fix this?

Re: Call log

Sam — Wed, 30 Jul 2014 00:50:58 GMT

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

Open the Call Log, press the Menu Button and check to see if you have the option of "Show Call Log" as this is often enough to resolve this issue.

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Re: Call log

elnene — Wed, 30 Jul 2014 00:57:34 GMT

did that and nothing sony said it was my cell company wich is even more wirc cuz the numbers sho when i have a call

Re: Call log

Sam — Wed, 30 Jul 2014 01:19:04 GMT

Ok, please try this instead: Main Menu > Settings > Apps > All > Phone > Clear Data.

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Re: Call log

elnene — Wed, 30 Jul 2014 01:26:23 GMT

didnt do the trick T.T

Re: Call log

Sam — Wed, 30 Jul 2014 02:27:35 GMT

That is odd, it may be worth trying a software repair:

1. Download the PC Companion software from http://www.sonymobile.com/gb/tools/pc-companion/
and install it on your PC.
2. Install and open PC Companion then select Support Zone.
3. Phone Software Update.
4. Start.
5. Repair Phone
6. Continue
7. Accept data removal
8. Next
9. Wait for prepare
10. Select Phone
11. Follow the connection steps

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