topic bad call quality in XPERIA archive

bad call quality

kashir — Mon, 25 Aug 2014 20:17:59 GMT

I got a xperia z2 prototye. model 6503.
Everything is working fine, except the call quality. i can hear and understand very well, but the other person has echoes, and very bad sound..
When I use a heatset, there is no problem. and it is almost good, when I put the phone on the table, with speaker on. The problem is worst, when I hold the phone on my ear..

Is it a hard- or software related problem?

Re: bad call quality

Uliwooly — Mon, 25 Aug 2014 21:13:37 GMT

Do you have a protective case that might be blocking the second microphone ?

12 Second microphone

Re: bad call quality

kashir — Fri, 29 Aug 2014 15:46:11 GMT

no second microphone is not coverd. but i face same but more bad voice quilty problem in voice app like viber,skype

Re: bad call quality

kashir — Fri, 29 Aug 2014 15:57:10 GMT

Also to much bad voic qulity in viber ,skype,sip