topic Re: Help Understanding XPERIA E3 Memory/ Storage structure in XPERIA archive

Help Understanding XPERIA E3 Memory/ Storage structure

YJT — Fri, 17 Oct 2014 03:33:18 GMT

Hi, i am first time user of Androide device, my device is xperia e3 single sim d2202, in setting > apps > device memory it is showing 509 used and 1.2 gb free, and in setting > apps > on sd card, it is showing 511 mb used 1.2 gb free, which is almost same as device memory, i have 8 gb sd card in my fone, i was expecting that in setting > apps > on sd card it will show my full memory avalible on sd card i.e 8 gb, but it is showing only 2 gb on sd card , please explane what logic is this.

thank in advance

Re: Help Understanding XPERIA E3 Memory/ Storage structure

Uliwooly — Fri, 17 Oct 2014 04:59:03 GMT

Could you post a screenshot?

Re: Help Understanding XPERIA E3 Memory/ Storage structure

YJT — Fri, 17 Oct 2014 07:51:45 GMT

please refer to ON SD CARD WHICH MEMORY IT IS REFERING

Re: Help Understanding XPERIA E3 Memory/ Storage structure

YJT — Fri, 17 Oct 2014 07:53:46 GMT

Please help why i am seeing same memory on Downloded and "on sd card"

Re: Help Understanding XPERIA E3 Memory/ Storage structure

Hampus — Fri, 17 Oct 2014 14:39:29 GMT

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

What build number do you have? You can see this if you go to Settings > About phone > Build number (bottom of this list).

Re: Help Understanding XPERIA E3 Memory/ Storage structure

Uliwooly — Fri, 17 Oct 2014 15:33:34 GMT

Check if there's a new update for your phone, also make sure to backup before any update

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Re: Help Understanding XPERIA E3 Memory/ Storage structure

YJT — Fri, 17 Oct 2014 16:55:38 GMT

my phone build number is 18.4.A.1.25, PLEASE SEE THE SCREEN SHOT BELOW

Re: Help Understanding XPERIA E3 Memory/ Storage structure

YJT — Fri, 17 Oct 2014 16:56:37 GMT

I HAD ALREADY UPDATED MY PHONE WITH PC COMPANION

Re: Help Understanding XPERIA E3 Memory/ Storage structure

Uliwooly — Fri, 17 Oct 2014 17:24:15 GMT

@YJT you don't have to SCREAM, ALL UPPERCASE = SCREAMING.

Re: Help Understanding XPERIA E3 Memory/ Storage structure

YJT — Fri, 17 Oct 2014 19:04:21 GMT

sorry sir, what I was knowing is UPPERCASE = ATTENTION SEEKER sorry if you feel, I screamed, actually as I said earlier, I am new to android, and I am really frustrated because I am not getting answer to my query from xperia call centre for India, even they technically don’t know about it. So I will be glade if someone will help me.

i am attaching screen shot of my phone information

Re: Help Understanding XPERIA E3 Memory/ Storage structure

Uliwooly — Fri, 17 Oct 2014 19:23:42 GMT

There's a new update but you have to wait for it to be approved and released in your country/region

http://www.sonymobile.com/global-en/software/phones/xperia-e3/

Latest available software

You may already have the latest software, depending on the date of purchase. Software updates are released at different times depending on operator and/or country. Therefore, we cannot give you an exact date for when a specific update will be available for your device.

Android version: Google Android 4.4 (Kitkat)

Latest available software: 18.4.C.1.29

Release started: 2014-09-26

Re: Help Understanding XPERIA E3 Memory/ Storage structure

YJT — Fri, 17 Oct 2014 19:49:56 GMT

ok so what exactly are you trying to say that this is problem due to current build version ?? is this s normal behaviour of software which i am facing???

i am repasting my query

" in setting > apps > device memory it is showing 509 used and 1.2 gb free, and in setting > apps > on sd card, it is showing 511 mb used 1.2 gb free, which is almost same as device memory, i have 8 gb sd card in my phone, i was expecting that in setting > apps > on sd card it will show my full memory available on SD card i.e. 8 gb, but it is showing only 2 gb on sd card , please explain what logic is this."

i just want to know that what memory it is showing down their is it showing device memory on sd card ??

i had just visited one mobile repair shop he told me that in xperia e3 you will not see the sd card memory description on setting > apps > on sd card- he said there you will only see the device memory level and the apps on sd card which you have moved. Was he was correct??
Sorry if I am frustrating.

Re: Help Understanding XPERIA E3 Memory/ Storage structure

Uliwooly — Fri, 17 Oct 2014 20:19:40 GMT

That seems to be a bug, you could contact Sony directly

http://www.sonymobile.com/global-en/support/contact-us/

Re: Help Understanding XPERIA E3 Memory/ Storage structure

YJT — Sat, 18 Oct 2014 02:31:30 GMT

BUG !!! You know “uliwooly” this word is nightmare for me, I am extremely new landed in the world of android, and my first encounter is with “software bug” so unfortunate for me isn’t it ?

As you are saying to contact support directly I had already mailed before opening this thread, its three days there is no reply. And on phone number they don’t know about this issue.

Please guide if there is anything that I myself can do to get ride of this bug some manual flashing or some thing.

One thing more I have to say that, while exploring the thread I had come accrose one more user with the same problem here is the link http://talk.sonymobile.com/t5/Xperia-E3-E3-Dual/Xperia-E3-Not-able-to-move-apps-from-internal-memory-to-SD-card/m-p/852339#U852339

Thanks in advance

Re: Help Understanding XPERIA E3 Memory/ Storage structure

YJT — Sat, 18 Oct 2014 02:38:36 GMT

i am still waiting reply from @HAMPUS

Re: Help Understanding XPERIA E3 Memory/ Storage structure

Uliwooly — Sat, 18 Oct 2014 02:52:30 GMT

Yes you could flash your phone, just download the correct FTF file and flashtool.

http://talk.sonymobile.com/t5/Xperia-Z2/How-to-manually-update-downgrade-root-2014-Xperias/td-p/593459

Re: Help Understanding XPERIA E3 Memory/ Storage structure

19667 — Sat, 18 Oct 2014 10:52:15 GMT

there is no problem i think if you want to see your memory card space go settings>>storage ok.you have went to apps thats mean your apps i think we cant move apps in to sd card thats why it seems like that ok

Do not forget to give kudosand to select the correct answer

Re: Help Understanding XPERIA E3 Memory/ Storage structure

YJT — Sat, 18 Oct 2014 11:13:26 GMT

i think you are right @kanchuka, today i visited service centre, even they told me same as you are saying, and yes after all it dosent effecting performance of my fone so i will except it thanks.

Re: Help Understanding XPERIA E3 Memory/ Storage structure

19667 — Sat, 18 Oct 2014 14:00:23 GMT

your welcome my friend we are hear to help

Re: Help Understanding XPERIA E3 Memory/ Storage structure

Rajbct — Sun, 26 Oct 2014 08:44:22 GMT

@YJT Hi,

You can refer the Sony Xperia E3 white paper from the below link.

http://www-support-downloads.sonymobile.com/d2202/whitepaper_EN_d2202_d2203_d2206_d2243_xperia_e3.pdf

Pls chk the page number 14 in the document for the phone's memory related informations and it may clear your doubts:smileyhappy::smileysmileythumbsup:.