topic Re: No video playback after PC-Connection in XPERIA archive

No video playback after PC-Connection

Eppo — Wed, 24 Sep 2014 11:44:06 GMT

Hello,

I got some music videos on the phone, wich are running fine. After connecting and reconnecting the phone to a pc, the videos are not be played. "Unable to play the video"...

Only a shutdown and restart of the is fixing the problem. What's wrong?

Kind regards and thank you for your trouble

Frank from Germany

Re: No video playback after PC-Connection

_alexdon_ — Wed, 24 Sep 2014 11:57:24 GMT

What format are the videos and what are you using to play them?

Re: No video playback after PC-Connection

Eppo — Wed, 24 Sep 2014 12:06:49 GMT

They are all in .mp4 format. I choose a video in the Album app, Movies app or QuickPic and double klick. Play with "movies" is presetup.

Re: No video playback after PC-Connection

_alexdon_ — Wed, 24 Sep 2014 12:09:12 GMT

So mp4 videos are not working on the PC after the reconnecting or on the device?

Re: No video playback after PC-Connection

Eppo — Wed, 24 Sep 2014 12:12:41 GMT

On device... Videos on the phone are running, I connect the phone to my pc and after unplugging the phone from the computer no video is played on the phone until I do a restart of the Xperia...

Re: No video playback after PC-Connection

_alexdon_ — Wed, 24 Sep 2014 12:14:57 GMT

Strange,there might be an app acting up when you plug the phone to your computer.

Re: No video playback after PC-Connection

Eppo — Wed, 24 Sep 2014 12:21:32 GMT

possible, but I don't know, which it should be... Sony PC Companion is installed, but it can't be the reason

Re: No video playback after PC-Connection

_alexdon_ — Wed, 24 Sep 2014 14:43:45 GMT

I mean apps from the device,not PC.Boot the device in safe mode and connect like that:

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008

Re: No video playback after PC-Connection

Eppo — Wed, 24 Sep 2014 18:23:43 GMT

Sorry, but how do I boot the phone in safe mode?

Re: No video playback after PC-Connection

_alexdon_ — Wed, 24 Sep 2014 18:25:04 GMT

I have left a link.You can do this: press longer on power button,tap longer on Power off and tap ok.

Re: No video playback after PC-Connection

Eppo — Wed, 24 Sep 2014 18:30:07 GMT

Okay safe boot works as described, thank you´. I'll check the problem tomorrow and post the result. Thank you for your support at this time. Wish you and all here nice evening!

Re: No video playback after PC-Connection

_alexdon_ — Wed, 24 Sep 2014 18:39:32 GMT

Anytime,I am online at any hour.Have a good night.