topic Re: xperia z1not coming on at all in XPERIA archive

xperia z1not coming on at all

anaha — Thu, 16 Oct 2014 18:32:52 GMT

Hello,

My Sony xperia z1 is not powering on at all, i have tried the power button and vol reset but it's still not working.i connected the power cable and the LED just keeps blicking red. But the phone is still dead.please help .

Re: xperia z1not coming on at all

_alexdon_ — Thu, 16 Oct 2014 18:34:06 GMT

You may need to perform a software repair using PC companion.The process will erase all internal memory.You might need to charge your device for about 1-2 hours before so the device has at least 60% battery.

Make sure the device is not connected to computer or laptop and turned off (sometimes you have to press power button and volume up until the device vibrates 3 times or on some devices you have to press the small button near the SIM tray or on the back of the device).

Open PC companion->support zone->phone/tablet software update->repair my phone/tablet blue highlighted.Follow the steps given,do not connect your phone until prompted to press volume down while plugging USB cable.

Re: xperia z1not coming on at all

Jake-SonyXperia — Thu, 16 Oct 2014 23:40:13 GMT

Hi Anaha,

Welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

You could also try holding down the Power Key and Volume Up key and then connecting the handset to a PC, you would need to wait for at least 30 minutes to an hour before trying to powering it on again.

If that does not help, then following Alexdons instructions would be the best option.

I hope this helps.