topic Re: Xperia ringing problem! in XPERIA archive

Xperia ringing problem!

eaglet1 — Wed, 24 Sep 2014 11:01:56 GMT

Hi,

For the last few days my Xperia doesn't ring or vibrate when receiving incoming calls? I've checked the settings, etc. hopefully correctly, but can't find out what's wrong

Any advice would be appreciated,

Cheers

Re: Xperia ringing problem!

_alexdon_ — Wed, 24 Sep 2014 11:54:55 GMT

Could you check in safe mode?

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008

Re: Xperia ringing problem!

eaglet1 — Wed, 24 Sep 2014 12:10:09 GMT

Hi alexdon,

Tried safe mode and rang it via landline. Still no ringtone?

Thanks for trying!

Re: Xperia ringing problem!

_alexdon_ — Wed, 24 Sep 2014 12:13:37 GMT

I think you should try a software repair:

http://www.sonymobile.com/gb/tools/pc-companion/

Re: Xperia ringing problem!

eaglet1 — Wed, 24 Sep 2014 12:31:47 GMT

Hi alexdon,

Seems a little complicated, unfortunately we're not all PC buffs! I don't know if all my 'info/bits' are downloaded to my sim and don't want to lose everything?

Re: Xperia ringing problem!

_alexdon_ — Wed, 24 Sep 2014 14:52:27 GMT

You will lose internal memory,I do not understand what do you mean by info/bits on your SIM.

Re: Xperia ringing problem!

eaglet1 — Wed, 24 Sep 2014 15:11:06 GMT

Hi,

When I say 'info/bits' I'm talking about everything that isn't on my sim. I've just checked and majority of my 'info/bits' are on the internal storage and only a small amount is on my sim. As mentioned I don't want to lose all the internal holdings but don't know how to put it all on my sim?

Re: Xperia ringing problem!

_alexdon_ — Wed, 24 Sep 2014 15:12:31 GMT

So you want to move some of your data to microSD? I think you should let a sony service manage your device.

Re: Xperia ringing problem!

eaglet1 — Wed, 24 Sep 2014 15:28:11 GMT

Thanks fopr sticking with me and advising. Unfortunately I live in Spain , I bought the Xperia on a visit to the UK early this year. Wish I hadn't always problems. Also it gets very hot after using the wi-fi for a while amongst other things!

Re: Xperia ringing problem!

_alexdon_ — Wed, 24 Sep 2014 15:29:59 GMT

Check out this link:

http://www.sonymobile.com/global-en/support/contact-us/

See if you find a nearby sony service.

Re: Xperia ringing problem!

eaglet1 — Wed, 24 Sep 2014 16:01:50 GMT

Thanks I'll give it a try tomorrow!