topic mother board problem in XPERIA archive

mother board problem

Journey_Visshnu — Thu, 16 Oct 2014 12:59:59 GMT

my experia j recently blackout all of sudden.upon sending for repairing the technician discovered that the motherboard has failure.im so desparate it's just been bought over a year and 4 months ago.can Sony bear replacement or not... Even the warranty has expired.how the product has so poor reliability as I'm genuine buyer of various Sony product.i'm speechless and loss of confident on Sony product.

Re: mother board problem

Hampus — Thu, 16 Oct 2014 14:04:27 GMT

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

I'm sorry to hear that.
I suggest that you raise this with your local support since warranty may differ from market to market. They can also give you information about how to proceed with this in the best possible way:
http://www.sonymobile.com/global-en/support/contact-us/contact-info/

Re: mother board problem

kanchan96 — Wed, 05 Nov 2014 14:57:30 GMT

Same happened with me too in sony xperia J..1st my screen broken that changed with local service center suddendly phone stopped working completely not even accepting charging. When shown to sony service centre they said its problem of mother board. Is sony only giving small life motherboards with its all handset.