topic Re: Unable to capture picture using dedicated camera button in XPERIA archive

Unable to capture picture using dedicated camera button

srinivas435 — Sun, 24 Aug 2014 18:55:10 GMT

Hi

From a couple of weeks i didn't used camera in my mobile.

Today when i used to capture some pics, i am unable to capture the pictures using the dedicated key.

But Same is working in burst mode but not in remaining all modes (Auto mode, manual mode.... )

Please do the needful

With regards
Srinivas

Re: Unable to capture picture using dedicated camera button

_alexdon_ — Sun, 24 Aug 2014 18:56:45 GMT

Check in camera settings if the shoot option is set to button.

Re: Unable to capture picture using dedicated camera button

srinivas435 — Sun, 24 Aug 2014 19:01:06 GMT

In auto mode settings will automatically sets.
How should i change that?

In the camera settings i didn't see the option of shoot mode. Will you please tell me where is that?

Re: Unable to capture picture using dedicated camera button

_alexdon_ — Sun, 24 Aug 2014 19:09:00 GMT

Sorry,there is only touch capture.I was thinking about volume key that can be used to take a picture.Try to clear data for camera under settings-apps-all.

Re: Unable to capture picture using dedicated camera button

srinivas435 — Mon, 25 Aug 2014 01:02:03 GMT

Tried that....but still not working

Re: Unable to capture picture using dedicated camera button

srinivas435 — Mon, 25 Aug 2014 02:39:28 GMT

I just done factory reset also, still it's not working

Re: Unable to capture picture using dedicated camera button

_alexdon_ — Mon, 25 Aug 2014 12:40:17 GMT

It might be a defective button,could you stop by a sony service?

Re: Unable to capture picture using dedicated camera button

srinivas435 — Mon, 25 Aug 2014 13:48:10 GMT

I Just contacted the customer care...they confirmed that it got damaged..:(

Re: Unable to capture picture using dedicated camera button

_alexdon_ — Mon, 25 Aug 2014 13:51:04 GMT

Oh,ok.In this case,good luck with the repair.

Re: Unable to capture picture using dedicated camera button

srinivas435 — Mon, 25 Aug 2014 14:06:46 GMT

They said these models are not repairable.........For solving the problem they showed me solution as replace the mobile.

Re: Unable to capture picture using dedicated camera button

_alexdon_ — Mon, 25 Aug 2014 15:58:56 GMT

And what did you say?

Re: Unable to capture picture using dedicated camera button

ahcai — Mon, 25 Aug 2014 20:13:44 GMT

There isn't a repair part for camera button? I remember Sony telling me that it can be repaired. Not by warranty though

Re: Unable to capture picture using dedicated camera button

_alexdon_ — Tue, 26 Aug 2014 12:50:13 GMT

Check with xperia care:

http://www.sonymobile.com/global-en/support/contact-us/