topic Re: xperia Z2 asking for password in XPERIA archive

xperia Z2 asking for password

ArieB — Mon, 22 Sep 2014 20:57:32 GMT

i restart my xperia z2 after he give a sim card failure, and now my phone is blocked,

i had always the simply screen unlock swipe, but now he ask for a code...

i never chance my password/code for screen unlock, so i don't know what the password is, but i can't do anything with my phone now.

can someone please help me?

i have i xperia z2 from thje netherlands (d6503)

Re: xperia Z2 asking for password

_alexdon_ — Mon, 22 Sep 2014 21:02:24 GMT

You have to perform a software repair using PC companion.You might need to charge your device for about 1-2 hours before so the device has at least 60% battery.

Make sure the device is not connected to computer or laptop and turned off (sometimes you have to press power button and volume up until the device vibrates 3 times or on some devices you have to press the small button near the SIM tray or on the back of the device).

Open PC companion->support zone->phone/tablet software update->repair my phone/tablet blue highlighted.Follow the steps given,do not connect your phone until prompted to press volume down while plugging USB cable.

Re: xperia Z2 asking for password

HussainQuadri — Tue, 23 Sep 2014 10:49:58 GMT

If you enter the code multiple times, it should say blocked for 30 seconds. During that time you should see an option forgot password, where you enter your gmail account to unlock the phone.

This only works if this is the phone lock and not the SIM lock.