topic Screen locks in XPERIA archive

Screen locks

Torea — Fri, 22 Aug 2014 12:04:24 GMT

My Z1 C suddely locks screen. There is no reaction at all except from the on/off-button can turn screen on/off. It is not possible to turn of the mobile. This has happend tvice after downloading the latest software upgrade. After using the small red "off-button" and restart it works fine again. It seems as this thing happends after trying to recieve a call. Anyone with simmilar problem? Suggestions?

Torea

Re: Screen locks

_alexdon_ — Fri, 22 Aug 2014 20:59:33 GMT

Check if the same occurs in safe mode:
http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008

Re: Screen locks

Torea — Sat, 30 Aug 2014 21:22:59 GMT

Thanks, I will try that. The problem has not occured the last week:-)

Re: Screen locks

_alexdon_ — Sun, 31 Aug 2014 10:35:39 GMT

In safe mode or normal mode?