topic Sony Xperia z2 battery drain in XPERIA archive

Sony Xperia z2 battery drain

FaisalKhalifa — Fri, 22 Aug 2014 11:46:24 GMT

Hi guys I've had my z2 for two weeks now and I noticed that my battery life is quite poor. I have already activated all the power saving tools the phone comes with but to no success. I called Sony and they asked me to plug my phone into my computer and update the new software in which I did. They also told to to disable a few auto update but the main source or drainage is coming from my screen which is set to full and "Adapt to Lighting Conditions" I'm loosing about 3% when the phone is on within 20 minuets without doing anything and when watching a video or running an app it's about 1% in 5 min. Please help or I'll return the phone in exchange for a new one.

PS My screen is buring between 70 to 83% everytime I check it.

Thanks

Re: Sony Xperia z2 battery drain

_alexdon_ — Fri, 22 Aug 2014 20:45:14 GMT

I would suggest you to check if the same occurs in safe mode:

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008

Re: Sony Xperia z2 battery drain

HussainQuadri — Fri, 22 Aug 2014 21:40:35 GMT

How many days/hours of regular (average) usage can you get? (100% - 10%)

If it's between 1.5-2 days, that's just fine.

Re: Sony Xperia z2 battery drain

Henryadda210619 — Sat, 23 Aug 2014 02:53:39 GMT

It's normal. Nothing is wrong with your phone. If you can watch a movie for 10 straight hours that means nothing is wrong with your phone. You can also make phone run for 2 straight days if you do nothing with it and turn wifi off. Sony is tricking us.

Re: Sony Xperia z2 battery drain

loong — Sat, 23 Aug 2014 08:30:54 GMT

Mine has the same issue after the update, I've downloaded an app "Gsambattery" and checked, found out it's caused by "Google service", used the app to disabled the service and problem solved.

Re: Sony Xperia z2 battery drain

FaisalKhalifa — Sat, 23 Aug 2014 10:45:35 GMT

I woke up today and cheked my email and left it. Now checking it I've lost 8% in the last 40 min. This isn't normal.

Re: Sony Xperia z2 battery drain

FaisalKhalifa — Sat, 23 Aug 2014 10:55:48 GMT

Just watched a 2 min video when the battery % was 51 and just dropped to 50% in safe mode. Think I have a problem?

Re: Sony Xperia z2 battery drain

_alexdon_ — Sat, 23 Aug 2014 19:08:48 GMT

Try a software repair:

http://www.sonymobile.com/gb/tools/pc-companion/

Re: Sony Xperia z2 battery drain

FaisalKhalifa — Sat, 23 Aug 2014 19:28:53 GMT

That was the first thing I was advised to do. Perhaps I should try it again. I had disabled the google services and google plus and still seems to be draining fast. What else can I try?

Re: Sony Xperia z2 battery drain

_alexdon_ — Sat, 23 Aug 2014 19:32:39 GMT

Check with a change of the network mode to GSM only.

Re: Sony Xperia z2 battery drain

FaisalKhalifa — Sat, 23 Aug 2014 21:05:49 GMT

Nope, nothing has changed.

Re: Sony Xperia z2 battery drain

_alexdon_ — Sat, 23 Aug 2014 21:12:03 GMT

In this case,stop by a sony service:

http://www.sonymobile.com/global-en/support/contact-us/

Re: Sony Xperia z2 battery drain

FaisalKhalifa — Sun, 24 Aug 2014 18:40:06 GMT

I contacted Sony and they have sent me a conformation to send them my phone for evaluation. Just to clarify that I have a battery issue. My phone has been been on for the last 2 and a half hours and I've gone down from 100% to 91%. is this normal? The total screen time the screen has been on is 37 minuets, some people say it's normal whist other say it's not. I think I'll go ahead and send it in anyway. Sounds good?

Re: Sony Xperia z2 battery drain

_alexdon_ — Sun, 24 Aug 2014 18:48:57 GMT

It was on for 2 and a half hours and you haven't used it at all?I think you should send it.

Re: Sony Xperia z2 battery drain

FaisalKhalifa — Sun, 24 Aug 2014 19:09:13 GMT

It just was on 90% and played 2 videos on youtube which lasted no more than 11 min and came back 15 min later. latest reading 87%. Fedexing this thing tomorrow.

Re: Sony Xperia z2 battery drain

_alexdon_ — Sun, 24 Aug 2014 19:14:00 GMT

3% after watching about 12 mins of videos online isn't that bad,depending on the quality and what connection you have used.

Re: Sony Xperia z2 battery drain

FaisalKhalifa — Sun, 24 Aug 2014 20:00:25 GMT

I still think I should get it checked. My brothers have a xperia Z and LG G3 and mine seems to loose more battery life then the others when compared to them.

Re: Sony Xperia z2 battery drain

hero_123 — Mon, 25 Aug 2014 10:44:53 GMT

yep this is normal. the battery may not have been charged properly at first usage so the percentage indicator is a little bugged. it might drop from 100% to 63% and then just linger there for a few hours. disable the screen save (30 min max) completely drain the battery by playing music or a movie until dead and then charge it uninterrupted to 100%. this should fix the problem.

Re: Sony Xperia z2 battery drain

_alexdon_ — Mon, 25 Aug 2014 12:32:58 GMT

In this case,have it checked and keep us updated.

Re: Sony Xperia z2 battery drain

FaisalKhalifa — Mon, 25 Aug 2014 15:02:42 GMT

Ok so I ran a test stamina mode off, screen highest setting and played a hd video for 15min. The battery fell to 98%. now the phone has been on for a total of 54 minuets and it's on 95%. Screen is pulling about 76%.

Note that there is no sim card inserted and no apps are running. The screen has been on for a total of 24 Minuets. Do these numbers make a good reading? I might just be parraniod sicne this is my first smartphone.

Thanks