topic Failed OTA Update in XPERIA archive

Failed OTA Update

istamin — Thu, 21 Aug 2014 03:04:36 GMT

cant update my phone via OTA, the result always failed...I've tried 3 times but still fail...please help me...

sorry bout my bad english...

Re: Failed OTA Update

_alexdon_ — Thu, 21 Aug 2014 08:05:32 GMT

Why don't you use PC companion and a computer?

Re: Failed OTA Update

Sawankar — Fri, 13 Feb 2015 07:57:16 GMT

I am also facing same problem
After installing the update, the android logo came and it says wait for 30 minute for update after this my device automatically restart, and the update was cancel

Then it says could not download

Re: Failed OTA Update

ppd — Sat, 14 Feb 2015 19:45:19 GMT

how to update???my xperia m dual???

Re: Failed OTA Update

Thommo — Sat, 14 Feb 2015 19:49:50 GMT

Try performing a system repair using PC Companion as this will often fix issues - This will factory reset your phone

Switch off your phone and unplug from Pc (Hold volume up and power for around 10 seconds)
Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the on screen instructions - When prompted connect your phone still switched off holding volume down or back button - This should start the repair or reformat process

If you are using Windows 8/8.1 or a 64bit operating system then adjust the settings for PC Companion and run in compatibility mode and chose Windows 7 or XP