topic Re: Bluetooth device is not found in XPERIA archive

Bluetooth device is not found

Sam86 — Tue, 16 Sep 2014 12:14:54 GMT

Hi! I have a bluetooth device from bodymedia, my Z1 compact cant find it. What can I do? Other phones find it and can connect, seems like its a sony&android problem, who can help?

Thanks

Sam

Re: Bluetooth device is not found

_alexdon_ — Tue, 16 Sep 2014 12:17:27 GMT

Are you sure the sony device can't find it? What device is it? Maybe you can pair with NFC.

Re: Bluetooth device is not found

Sam86 — Tue, 16 Sep 2014 12:22:12 GMT

Yes, my pc finds the device the xperia z1 not. Bluetooth is the only way, or usb.

Re: Bluetooth device is not found

_alexdon_ — Tue, 16 Sep 2014 12:23:36 GMT

Try to make the Z1 visible to all bluetooth devices.

Re: Bluetooth device is not found

Sam86 — Tue, 16 Sep 2014 12:25:04 GMT

I tried that. but the device has no disply it just sends data, so I need to see it on my phone just to connect an import data

Re: Bluetooth device is not found

_alexdon_ — Tue, 16 Sep 2014 12:26:37 GMT

The same with SWR10,no display but it has a button that you have to press to be able to pair it with Z1.

Re: Bluetooth device is not found

Sam86 — Tue, 16 Sep 2014 12:29:29 GMT

Yes the device also has a button to put it into bluetooth mode and I tried that. as I said, my cumputer, iphones and samsung devices also found it, just my xperia does not. any software possibilities which I can try?

Re: Bluetooth device is not found

_alexdon_ — Tue, 16 Sep 2014 12:30:01 GMT

Restart your Z1,try again.Maybe check in safe mode:

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008

Re: Bluetooth device is not found

Sam86 — Tue, 16 Sep 2014 13:09:13 GMT

cool, so this works how do I do that now in the normal mode?

Re: Bluetooth device is not found

_alexdon_ — Tue, 16 Sep 2014 13:21:32 GMT

It means you have an app that is not allowing it to connect to the device.It could be a task killer,antivirus etc.What have you installed lately?

Re: Bluetooth device is not found

Sam86 — Tue, 16 Sep 2014 14:01:49 GMT

There are some AVG AnitVirus, Avira

Re: Bluetooth device is not found

_alexdon_ — Tue, 16 Sep 2014 14:02:53 GMT

I suggest you get rid of any app like that and get back to normal mode.See how it goes.

Re: Bluetooth device is not found

Sam86 — Tue, 16 Sep 2014 14:12:23 GMT

is there no possibility to find out which app it exactly is? Just deleted those two but it didnt help...

Re: Bluetooth device is not found

_alexdon_ — Tue, 16 Sep 2014 14:15:30 GMT

So in normal mode you still have problems? You cannot tell,you have to be careful of what you install.Just check what you have installed lately and remove it...

Re: Bluetooth device is not found

Sam86 — Tue, 16 Sep 2014 14:45:51 GMT

yes and now in safe mode its also not there anymore...really **bleep**ed up...**bleep** it

Re: Bluetooth device is not found

_alexdon_ — Tue, 16 Sep 2014 14:49:34 GMT

I am sorry,you should perform a software repair:

http://www.sonymobile.com/gb/tools/pc-companion/