topic Re: Xperia Z3 something inside in memory card tray :( Please help Sony :( in XPERIA archive

SD Card not supporting to my Xperia Z3 :(

sbabupresidency — Wed, 08 Oct 2014 21:18:45 GMT

Hi I bought Xperia Z3 in Ebay and received today. I am checking one by one functions.

I am also having Xperia Z1. I used NITRO566X Micro SD XC1 Class 10 64GB. Its working perfectly in Xperia Z1. But I just inserted in Xperia Z3, it showing damaged SD card. It not reformating it too.

Is my Xperia Z3 is not recognizing SD Card? Please give me solutions asap. I will go to service center then. Help me. I spent lot of money on this Feel sad.

I love Sony thats why I bought all xperia series. Cant tolerate.

Re: SD Card not supporting to my Xperia Z3 :(

Thommo — Wed, 08 Oct 2014 21:21:38 GMT

Try connecting your SD card to your Pc and reformatting it in exFat format and then connect the card to your phone and start the phone - Don't insert the card when your phone is switched on

Xperia Z3 something inside in memory card tray :( Please help Sony :(

sbabupresidency — Wed, 08 Oct 2014 21:29:59 GMT

Re: Xperia Z3 something inside in memory card tray :( Please help Sony :(

sbabupresidency — Wed, 08 Oct 2014 21:30:58 GMT

Something like yellow color sticker inside my phone. I think I need replacement

Re: Xperia Z3 something inside in memory card tray :( Please help Sony :(

Thommo — Wed, 08 Oct 2014 22:28:30 GMT

It's not a sticker it's a pull out tab which contains your IMEI number and various other information about your phone

Re: SD Card not supporting to my Xperia Z3 :(

sbabupresidency — Thu, 09 Oct 2014 08:07:10 GMT

Hi Thommo, I tried what you said above . But now it detecting but not working. Xperia Z3 is not read the contents from the SD card. So that my Album, Music, Videos getting hang problem. Once I removed SD card its working quite fast.

Then I removed the same SD card and put in Xperia Z1 which I am using right now, the SD card working superb. So I guess the problem with my Xperia Z3 memory card slot read?

Please someone confirm it, I will go to service centre immediately.

Thanks,

Babu S

Re: SD Card not supporting to my Xperia Z3 :(

Thommo — Thu, 09 Oct 2014 08:36:18 GMT

It could be something like your phone doesn't like your brand of SD card - Sounds stupid but I've seen it happen - If it has dirt etc then the sensitivity of the card reader may not be as high as the Z1 - Try cleaning the SD card connector plates and retrying or try another SD card to rule out a card reader issue but if it is then yes have your phone inspected

Re: SD Card not supporting to my Xperia Z3 :(

sbabupresidency — Fri, 10 Oct 2014 19:56:36 GMT

Hi Thommo,

Thanks for your reply. I went to service center and inspected. They tried 2GB and 32GB it was working fine in my Z3. But that Nitro 64GB only not working.

Do you know which memory card suit for my Z3 and for 4K recording, then I will buy 128GB and try to use it. Please let me know asap.

Thanks a lot.

Re: SD Card not supporting to my Xperia Z3 :(

SergioPL1 — Fri, 10 Oct 2014 21:26:34 GMT

I'm using Sandisk 16 and 32 GB cards with Z1, Z1 Compact and DSLR camera but it doesn't mean that they will work at 100%. But in general they are quite stable.

Avoid Kingston cards as they were known to cause issues with many Sony Electronics devices. I don't know if it has changed now.

Best option would be explain the problem to retailer and try to make a deal like 'I will open in shop and try. If works I get it'.

Re: SD Card not supporting to my Xperia Z3 :(

sbabupresidency — Sat, 11 Oct 2014 06:35:38 GMT

Can anyone know, for record 4K/HD video, which should be match? 94MB/45MB or 45MB/20MB ?

Is MicroSD XC read 94MB/ write 45MB best for Z3? if Yes, which brand?

I want 64GB microSDXC card foe my Z3.

Re: SD Card not supporting to my Xperia Z3 :(

_alexdon_ — Sat, 11 Oct 2014 09:55:26 GMT

4K videos have a bitrate around 55-57 Mbps (~7MB/s) and Full HD somewhere around 15-17 Mbps (~2 MB/s).

Re: SD Card not supporting to my Xperia Z3 :(

DmwBlair — Sun, 02 Nov 2014 02:08:39 GMT

Just bought the z3 with tmobile and am having the exact same issue. It is a 64 gb PNY micro sd and was working just gine on my z and laptop. But when i plug it into my z3 i get "damaged SD". I formatted it on the laptop, tried a different card on the z3 and it it worked. I will do a factory restore to see if that helps later tonight ,but i am hoping i don't have to wait for some update to be able to use my pefectly working sd card.

Re: SD Card not supporting to my Xperia Z3 :(

DmwBlair — Sun, 02 Nov 2014 06:16:22 GMT

Re-installed the operating system still with no luck. I may go back to the store and see if another device will do the same thing. It reads every other card i have at my house just fine, but not the 64.

Re: SD Card not supporting to my Xperia Z3 :(

mcdougle — Sun, 04 Jan 2015 19:03:45 GMT

Hi,

Wondering if anyone had discovered a solution, or can advise of a SD card which is known to work with the xpria z3?

I know 2 people with 32 GB or larger SD cards, which do not work / are unstable on the Xperia z3 compact.

see here also for others experiencing the same

Re: SD Card not supporting to my Xperia Z3 :(

RooiPiet — Thu, 08 Jan 2015 14:30:07 GMT

Having exact same issue! Whish Sony would respond!

Error "Damaged SD Card". Unable to mount a 64Gb SD card in my Z3. Same card works fine in my Z1. My 16Gb SD card works in both phones. Tried formatting the 64Gb card in both phones aswel as a WIndows and Linux PC. Tried FAT, exFAT and NTFS with no success. Both are new Sandisk Ultra Plus Class 10 micro SD cards (Spesificaly made by Sandisk for Android devices). Both phones running latest Kitkat 4.4.4 firmware available from Sony.

Re: SD Card not supporting to my Xperia Z3 :(

waddington — Sun, 15 Feb 2015 09:27:38 GMT

Xperia z3 only supports up to 32gb external - I just checked prior to buying a new card for mine.

Re: SD Card not supporting to my Xperia Z3 :(

mr_xzibit — Sun, 15 Feb 2015 09:48:03 GMT

It supports upto 128gb.where did you read that they only support 32? Because it's wrong.

Re: SD Card not supporting to my Xperia Z3 :(

ice77 — Sun, 15 Feb 2015 19:25:05 GMT

Same problem. My Z3 doesn’t recognize my new 128GB card. However it works in my friends Samsung

Re: SD Card not supporting to my Xperia Z3 :(

Wrightal123 — Mon, 16 Feb 2015 11:18:52 GMT

Warrington, Z3 spec is 128gb card supporthttp://www.sonymobile.com/global-en/products/phones/xperia-z3/specifications/#tabs

Re: SD Card not supporting to my Xperia Z3 :(

marko2 — Sat, 18 Apr 2015 09:19:29 GMT

I have a 64gb sd card installed. Just finished bring my phone back to factory settings using Sony Pc Companion (takingbthe option not.to format the sd card. After restore I did not encrypt the sd card when I installed pin security for Exchange Server Email Account because it was already encrypted. NOW I CANT MOUNT THE SD TO.FORMATT IT!