topic Re: Touch Panel for Xperia Z1 in XPERIA archive

Touch Panel for Xperia Z1

Navaneethakrish — Tue, 16 Sep 2014 09:03:28 GMT

Hi,

Can you please tell me how much will the touch Panel cost for my Xperia Z1? I've been informed that the part is not covered under warantee. Can you please explain it to me as why th etouch panel is not covered under warantee?

Re: Touch Panel for Xperia Z1

_alexdon_ — Tue, 16 Sep 2014 09:09:09 GMT

You have to contact your local xperia team,we do not know how they will judge your device:

http://www.sonymobile.com/global-en/support/contact-us/

Re: Touch Panel for Xperia Z1

Navaneethakrish — Wed, 17 Sep 2014 11:39:34 GMT

What is there to judge? Please clarify. They are unsure about this here and have told me that they'll take 4 working days to get back to me. I'm in need of my phone very badly. That's why I'm looking for a solution.

Regards,

Navaneeth

Re: Touch Panel for Xperia Z1

_alexdon_ — Wed, 17 Sep 2014 14:23:32 GMT

They will tell you exactly the price needed.

Re: Touch Panel for Xperia Z1

Navaneethakrish — Wed, 24 Sep 2014 07:32:52 GMT

Hi,

The Service Centre did not tell me the cost. Only after fighting with them over their contact number, they said I had to pay about $150 for the service. Hoever, they are still delaying the delivery of my phone by another week. I have lodged a complaint with the consumer forum for inordinate delay. Which will take the legal couse of action.

Regards,

Navaneeth

Re: Touch Panel for Xperia Z1

_alexdon_ — Wed, 24 Sep 2014 11:41:29 GMT

I am sorry for the inconvenience,you should get in touch with a staff member:

http://talk.sonymobile.com/t5/Welcome/Community-users/m-p/634967