topic Re: No sound???? in XPERIA archive

No sound????

Nikster199 — Sun, 20 Jul 2014 17:37:37 GMT

My phone has now lost sound, I can't hear the person when I answer unless I go on answer phone (which I refuse to do in public) or have in headphones, and I can't play music/games/message/ringtones unless I have in headphones. I switched my phone off and it sorted it out but now it's just lost sound again.
Anyone else have this problem or know how to solve it?

Re: No sound????

Uliwooly — Sun, 20 Jul 2014 18:57:17 GMT

Double check if there's something in the 3.5 mm jack, it could be dust

Re: No sound????

_alexdon_ — Sun, 20 Jul 2014 20:14:06 GMT

@uliwooly wrote:

Double check if there's something in the 3.5 mm jack, it could be dust

Either this,or try to plug/unplug the headset during a call or while listening to music.

Re: No sound????

Nikster199 — Tue, 22 Jul 2014 10:18:48 GMT

I have check the 3.5mm jack and it's clear, I have tried to plug in earphone while listening to music and it plays through the earphone but not the speaker when I unplug the earphones. I have to switch the phone off and on again to get sound and after a while it stops playing sound out of the speaker

Re: No sound????

SignedAdam — Tue, 22 Jul 2014 13:44:18 GMT

sent the phone in on warranty, if its ran out, try your customer rights, say something should last for 5 years, which is an acceptable amount of time, you will find the phone number here :

http://www.sonymobile.com/global-en/support/contact-us/country/en_GB/

Re: No sound????

Nikster199 — Tue, 22 Jul 2014 15:58:02 GMT

I have so many problems with this phone, I would send it off but I need my phone for work. I'm probably going to get a galaxy s5 in a few weeks and then I will send it off

Re: No sound????

Kulveer_Singh — Thu, 24 Jul 2014 10:58:00 GMT

From yesterday I am facing headphone problem, when I connected my any headphone it plays music in it, when I plugged out it and again plugged in the sound comes only in mobile speaker but not in headphone, I have to restart my phone to get sound in headphone.
Only one time headphone plays sound and each time I have to restart my phone to get sound in it after plugged out.
Any solution?????

Re: No sound????

Zheljko — Thu, 24 Jul 2014 11:49:40 GMT

I am having the same problem myself, and it seems to me that it's a bug within the latest 4.4 update. I know for a fact that it's a bug because when i press vol up/down button on home screen i can hear the "beep" sound comming from the speaker. Also when i go to volume settings and change volume for the incoming call i can hear the sound. When i play music in walkman i can't hear anything, as if the phone thinks that the headphones are connected. I flashed andorid 4.2, checked the sound and it's working normaly. I updated with PC companion and the problem appeared again. So i reset the phone to factory settings, and tried using the repair function in PC Companion, but no effect. I even tried flashing to 4.2 again and doing the OTA update, and still nothing. So i'm going back to 4.2 untill this is resolved.

Re: No sound????

Nikster199 — Mon, 28 Jul 2014 17:20:26 GMT

I only got the 4.4update today but hopefully it works fine now