topic Re: Download problem - download cannot be stopped in XPERIA archive

Download problem - download cannot be stopped

jcphui — Wed, 08 Oct 2014 16:28:55 GMT

When I receive an email with attachment, my sony Z3 will automaically download the attachment in the background but the download cannot be stopped. It keep running at the background which then ends up in using most of the memory, then other aplications are killed. Last time I kill the download application and restart the phone twice (download resume after first restart of phone). The problem happens again. How can I stop the download at the background?

Re: Download problem - download cannot be stopped

serp — Wed, 08 Oct 2014 19:03:48 GMT

I have this problem as well. Downloads are constantly stuck in the Download Manager. I can go to the Download Manager and Clear Data then Force Stop it which gets rid of that notification but then another one comes right back up.

I've not noticed any memory issues as you mention but it is quite annoying to constantly have a notification about a download that will never finish. There is an option to not show notifications from the Download Manager but I feel this doesn't solve the problem just hides it.

Re: Download problem - download cannot be stopped

kw1007 — Fri, 31 Oct 2014 08:58:24 GMT

Encountering the same problem. The download process keeps showing in the notification bar even the attachment is already downloaded. To get rid of this annoying notification, just go ahead to hide it by going to "Settings" -> "Personalisation" -> "Manage notifications" -> uncheck "Download Manager". Of course, you will never know the status of all other downloads after turning this off --- kind of trade-off :smileysad:. Anyone has a better idea or solution?:smileyconfused:

Re: Download problem - download cannot be stopped

gamalmostafa — Wed, 05 Nov 2014 10:37:44 GMT

I have the same problem, I keep trying to force stop download manager, but it comes up again, after many forcing stop download manager, and force stop to gmail it ends, but it is very annoying.

Re: Download problem - download cannot be stopped

mnalnaser — Wed, 05 Nov 2014 11:36:04 GMT

Same here,,,

Hopefully it will be fixed on new update.

Re: Download problem - download cannot be stopped

Rickard — Wed, 05 Nov 2014 13:03:05 GMT

Sorry to hear that you're having issues with attachments.

I've been testing this here but i can't find any issue with downloading attachments. Does this happen with certain attachments or very large attachments?
If you receive alot of large attachments and don't want them downloaded automatically you can go you Email -> [menu] -> Settings -> [your account] and disable "Auto-download attachments". To download an attachment you will then need to tap it in the email.

Re: Download problem - download cannot be stopped

Zettto — Sun, 16 Nov 2014 09:59:13 GMT

I also have the exact same problem

Re: Download problem - download cannot be stopped

benchong05 — Tue, 25 Nov 2014 03:38:57 GMT

I am having the same problem as well and it happens to my Gmail, it will happen when I send out emails with photo attachment then it keep downloading those photos one by one.

So imagine I have attached 4 photos in that email which I send out, it will keep downloading those 4 photos non-stop so I have to clear the data in the Download Manager then reset the phone for each photo it tried to download.

It is very irritating and there is no option to disable download of attachment in Gmail, I have attached a screenshot below :

Re: Download problem - download cannot be stopped

wahsami — Wed, 26 Nov 2014 12:58:44 GMT

Sony you have to fix this issue. The **bleep** file keeps downloading all the time!! I did not buy this phoenix to face this kind of issues.

Re: Download problem - download cannot be stopped

meshoo — Tue, 09 Dec 2014 19:41:56 GMT

I have the same problem - after conducting a search in the Gmail app, it turns out that the phone is trying to download images in several e-mails (not attachments but parts of the message) recently sent to me (screenshot below).

This is very irritating... Please fix!

Re: Download problem - download cannot be stopped

Frigyes — Fri, 12 Dec 2014 08:20:46 GMT

Exactly same problem. Waiting some resolve ASAP!!!

Re: Download problem - download cannot be stopped

Frigyes — Fri, 12 Dec 2014 08:53:02 GMT

This problem is exist if you are connected via "Data Network".

The stucked notification suddenly disappear and download finished when reach Wi-Fi connection and switch on it.

Shame on you, Sony! phone is downloading never-ending attachments/camera its TOO HOT

Demasi — Tue, 16 Dec 2014 17:15:43 GMT

I recently bought a Sony Xperia Z3 dual, because I was tired of the Samsungs and the lot of trash they come with, and I cannot uninstall. But this phone is a trap. A little piece of ****. Looking for its specificatios, its a top smartphone. But its actually very expensive and is not as advertised. The camera is almost unusable, because everytime it says "device too hot" and disable apps. All the time the phone is auto updating something. Every software that comes with the phone needs login, Sony account, and you must agree that Sony use your info, like localization, etc. And most of the apps are demos, that you must pay to use. The 20 MP camera is a fake, because you cant´t use it with the 12600 ISO or other resources or enhancements. It´s like a 8MP camera. The image and colors are just acceptable, the autofocus it´s very slow. But the worst thing of this phone is the Sony Android version and all its bugs. Sony´s Android version is terrible. The most annoying is the auto downloading of attachments, that you cannot stop or disable, never ends, and uses all the phone´s memory and consumes your bandwidth. What a shame Sony! I bought this phone just becase its a Sony. But I am sure that was my last Sony. Sony, never more! Don´t buy this phone. Buy an iPhone. You´ll be happier.

Re: Shame on you, Sony! phone is downloading never-ending attachments/camera its TOO HOT

Thommo — Tue, 16 Dec 2014 17:21:01 GMT

For starters you can use all cameras mp in manual mode and adjust the ISO for better photo's, You can also turn off auto download of email attachments, If the apps are demo then this is not Sony and it something added by the developers

Re: Shame on you, Sony! phone is downloading never-ending attachments/camera its TOO HOT

Demasi — Tue, 16 Dec 2014 17:42:19 GMT

Thank you, but first, I´m not a "starter" ... When you set the camera to 20MP the 12600 ISO is disabled, as other camera resources. I know how to disable auto-downloadig of attachments in the settings, but Sony´s Android is deffective, it still downloads attachments until the end of your memory, your bandwidth, or the end of the battery. Just take a look at this forum and you will see what I mean. By the way, the so-called 2 day use battery is a fake too. My Samsung Notes 4 have more battery time than this Xperia Z3.

Re: Shame on you, Sony! phone is downloading never-ending attachments/camera its TOO HOT

Uliwooly — Tue, 16 Dec 2014 17:49:09 GMT

That's more than likely an app that you have downloaded that's using up your data and/or storage. as for the 2 day of battery life its relative on how much you use your phone, how many apps you are syncing etc. http://www.sonymobile.com/global-en/products/phones/xperia-z3/

A fully loaded smartphone with a two-day battery life

Xperia Z3 combines premium materials with the best Sony technologies, to give you a better smartphone experience, every hour of the day. We matched our best waterproof camera and next-level gaming with a unique two-day battery life*. It’s a smartphone that lets you do more than ever before, without interruption. For those who don’t settle for life at 10%.

* Based on multiple battery performance tests conducted between July and September 2014 in a laboratory under active use conditions reflective of the Typical Smartphone User by Sony Mobile Communications AB. Read the full story on our test results page.

http://www.sonymobile.com/global-en/legal/testresults/xperia-z3/

Re: Shame on you, Sony! phone is downloading never-ending attachments/camera its TOO HOT

Demasi — Tue, 16 Dec 2014 18:10:39 GMT

I have this phone for 2 weeks now. I didn´t installed any app yet. I only have uninstalled a lot of unuseful apps. I´m just using the apps that came with the phone. I bought this phone because of the camera, but I´m very disappointed with it. Unfortunately, in my country, Brazil, we can´t return the phone to the store. But I´ll try to sell it, and buy an iPhone 6 or plus.

Re: Shame on you, Sony! phone is downloading never-ending attachments/camera its TOO HOT

stockyvillage — Tue, 16 Dec 2014 19:58:14 GMT

Camera on iPhone 6 plus is **bleep** awful in low light

Re: Shame on you, Sony! phone is downloading never-ending attachments/camera its TOO HOT

Demasi — Tue, 16 Dec 2014 20:14:38 GMT

Please check this link in this forum:

/t5/Xperia-Z3-Z3-Dual/Download-problem-download-cannot-be-stopped/m-p/846947/highlight/true#M542

Re: Shame on you, Sony! phone is downloading never-ending attachments/camera its TOO HOT

EdwardH2 — Tue, 16 Dec 2014 20:30:51 GMT

Had no such problems, must be on your part. In terms of battery life, i can use facebook, youtube and others all day and it lasts 2 days, sometimes 2-3 days

P.s had many sony phones and samsung ones and there's no competition in it. Samsung **bleep**, even my friends with the S5 wish they had a Z3. I picked up my old xperia M and the difference is beyond belief. Accept that smartphones are not perfect and yiu can either have an all round good smartphone(Z3) or a smartphone that has ONE pro