https://community.sony.com.mk/t5/xperia-archive/phone-is-dead/m-p/3277087#M416383 <P>Hey guys</P><P>My phone froze earlier and I dis the usual pressing the off button behind the screen to restart it. However, after that, it didn't turn back on. Now its unresponsive and dead, &nbsp;ot won't charge, computer doesn't recognise it.</P><P>Any adcice or help would be nice, thank you!</P> Wed, 08 Oct 2014 11:09:59 GMT cphyd 2014-10-08T11:09:59Z https://community.sony.com.mk/t5/xperia-archive/phone-is-dead/m-p/3277087#M416383 <P>Hey guys</P><P>My phone froze earlier and I dis the usual pressing the off button behind the screen to restart it. However, after that, it didn't turn back on. Now its unresponsive and dead, &nbsp;ot won't charge, computer doesn't recognise it.</P><P>Any adcice or help would be nice, thank you!</P> Wed, 08 Oct 2014 11:09:59 GMT https://community.sony.com.mk/t5/xperia-archive/phone-is-dead/m-p/3277087#M416383 cphyd 2014-10-08T11:09:59Z https://community.sony.com.mk/t5/xperia-archive/phone-is-dead/m-p/3277088#M416384 <P>You may need to perform a software repair using PC companion.The process will erase all internal memory.You might need to charge your device for about 1-2 hours before so the device has at least 60% battery.<BR /><BR /> Make sure the device is not connected to computer or laptop and turned off (sometimes you have to press power button and volume up until the device vibrates 3 times or on some devices you have to press the small button near the SIM tray or on the back of the device).<BR /><BR /> Open PC companion-&gt;support zone-&gt;phone/tablet software update-&gt;repair my phone/tablet blue highlighted.Follow the steps given,do not connect your phone until prompted to press volume down while plugging USB cable.</P> Wed, 08 Oct 2014 11:54:41 GMT https://community.sony.com.mk/t5/xperia-archive/phone-is-dead/m-p/3277088#M416384 _alexdon_ 2014-10-08T11:54:41Z