topic camera and storage in XPERIA archive

camera and storage

Cannon19 — Tue, 20 May 2014 15:51:05 GMT

I have 2 problems, first, when i try to install something i get message "insufficient storage available" even though I have way more than enough memory..
Second, just few days ago my camera stopped working, i just can't use it anymore, don't know why, it says "can't connect to camera" whenever i open it..
And also i think my phone is getting hotter than before, and also battery is running out faster.
Please help me anyone, I've been trying to solve these problems so long and every advice i found on internet didn't work.
I can say that I'm very surprised that so great and famous OS like Android has problems like this, dude, seriously, when i was using Symbian on my old nokia i never had this problems.
And i can't believe that i can't find the solution on the Internet for such a famous thing....

Re: camera and storage

_alexdon_ — Tue, 20 May 2014 16:49:01 GMT

Did you try a software repair until now?

Re: camera and storage

Cannon19 — Tue, 20 May 2014 17:56:40 GMT

No, what's that, factory reset or?

Re: camera and storage

_alexdon_ — Tue, 20 May 2014 17:58:25 GMT

No,a software repair means that the actual firmware will be reinstalled.You can do it with SUS:

http://www.sonymobile.com/gb/tools/update-service/

Re: camera and storage

Cannon19 — Tue, 20 May 2014 21:48:28 GMT

Im gonna try that tomorrow because i left my pc home.
I'll let you know if ot works

Re: camera and storage

_alexdon_ — Tue, 20 May 2014 21:51:24 GMT

Ok,good luck.

Re: camera and storage

Cannon19 — Fri, 23 May 2014 17:47:54 GMT

Done it, even factory reset, still doesn't work..
Not even a flashlight or front camera.
I alssoo tried running phone in safe mode but it didn't help.
And i tried clearing camera cache and forcing it to stop and disable/enable but nothing helped me.
What should i do please help me.
I fixed insufficient storage available problem btw that's good at least but camera is driving me crazy..

Re: camera and storage

_alexdon_ — Fri, 23 May 2014 19:37:02 GMT

You should stop by a sony service:

http://www.sonymobile.com/global-en/support/contact-us/