topic Re: Can I rollback to 4.1 - it worked then... in XPERIA archive

Can I rollback to 4.1 - it worked then...

DCDave — Sun, 01 Jun 2014 07:57:26 GMT

As the title says.....

I'm experiencing random 'sim/uim card removed' switch offs and now the 'switch off when charged', all since the 4.3 rollout.

Are there any plans to fix the problems or provide an easy rollback option?

Re: Can I rollback to 4.1 - it worked then...

_alexdon_ — Sun, 01 Jun 2014 10:55:59 GMT

Have you tried a software repair on 4.3?

Re: Can I rollback to 4.1 - it worked then...

DCDave — Sun, 01 Jun 2014 11:03:05 GMT

Using Sony Camponion?

Thanks for the reply

Re: Can I rollback to 4.1 - it worked then...

_alexdon_ — Sun, 01 Jun 2014 11:05:32 GMT

Either Pc companion or Sony update service:

http://www.sonymobile.com/gb/tools/update-service/

Re: Can I rollback to 4.1 - it worked then...

DCDave — Sun, 01 Jun 2014 11:11:32 GMT

I've tried Sony Camponion for a complete reinstall and the update service, but that was about a month ago now..... Neither made any change.

The main problem is the 'sim/uim card removed' random switch offs....

Re: Can I rollback to 4.1 - it worked then...

_alexdon_ — Sun, 01 Jun 2014 11:35:59 GMT

I am sorry,did you try another SIM?

Re: Can I rollback to 4.1 - it worked then...

DCDave — Sun, 01 Jun 2014 11:42:01 GMT

I haven't tried another sim, but the sim wasn't removed prior to the fault developing. Do you think it could be a glitch that OS no longer communicates with the sim properly?

Re: Can I rollback to 4.1 - it worked then...

_alexdon_ — Sun, 01 Jun 2014 12:52:55 GMT

Yes,it is a simple guess.Remove the SIM and see if the phone restarts.

Re: Can I rollback to 4.1 - it worked then...

DCDave — Sun, 01 Jun 2014 13:41:03 GMT

Agreed, that is simple but knowing it's fixed the fault isn't. What you're saying is make the phone inoperable (no sim no connectivity) until the next fail point... I should have said sometimes it can go for 26 hours before failing, but didn't ever fail before the 4.3 update...

I guess it may be the only way.... I was hoping for a Sony fix but not even sure if they're aware there is an issue. Is there any failure reporting software?

Re: Can I rollback to 4.1 - it worked then...

_alexdon_ — Sun, 01 Jun 2014 13:46:51 GMT

You can contact xperia care:

http://www.sonymobile.com/global-en/support/contact-us/

And I was not suggesting using the phone without the SIM,just see if it works without your SIM.Maybe it is broken.

Re: Can I rollback to 4.1 - it worked then...

DCDave — Sun, 01 Jun 2014 14:13:10 GMT

A 'hot' removal of the SIM causes the same fault.... I'll investigate a little more. Thanks

Re: Can I rollback to 4.1 - it worked then...

_alexdon_ — Sun, 01 Jun 2014 14:14:30 GMT

Anytime,keep us updated though.

Re: Can I rollback to 4.1 - it worked then...

DCDave — Sun, 01 Jun 2014 14:38:34 GMT

Reboot with no SIM, the OS displayed SIM symbol with red cross. This indicates it's happy to operate without the SIM. So...... Am I looking at a SIM reading software fault in 4.3, or a randomly coincidently intermittent hardware failure at the same time as the upgrade? Any advice would be appreciated :).

Re: Can I rollback to 4.1 - it worked then...

_alexdon_ — Sun, 01 Jun 2014 15:03:58 GMT

Use the phone in airplane mode for some time,see if the same occurs.I think it could be a SIM problem.

Re: Can I rollback to 4.1 - it worked then...

faisal3dfx — Tue, 03 Jun 2014 18:27:02 GMT

Please try with a new sim if possible and see if it solve your problem.

Thank you.

Re: Can I rollback to 4.1 - it worked then...

DCDave — Thu, 05 Jun 2014 17:56:18 GMT

I managed to go for 82 hours without a reset, using airplane mode at work and when in bed. Then it just had about four restarts in a row whilst still in airplane mode :(.

Thanks,
Dave

Re: Can I rollback to 4.1 - it worked then...

moonklash — Thu, 05 Jun 2014 22:13:07 GMT

Same here. No point contacting Sony, never cared before, why would they now?

Re: Can I rollback to 4.1 - it worked then...

Ericso — Fri, 06 Jun 2014 13:05:53 GMT

no you cant

Re: Can I rollback to 4.1 - it worked then...

faisal3dfx — Sat, 07 Jun 2014 10:19:30 GMT

If you want to roll back to 4.1 see this thread. You'll find all your answer here.

http://forum.xda-developers.com/showthread.php?t=2747810

Re: Can I rollback to 4.1 - it worked then...

DCDave — Tue, 10 Jun 2014 05:20:51 GMT

This really isn't not fun anymore :(. I rely on my phone for the alarm and last night the room was awash with light from the restart logo. The battery drained 50% in 5 hours from constant restarting.......Argh, WHY! I only accepted an official release OS update and then this random restart problems has blighted me ever since!

Is it a Sony problem or Network provider problem? I think I've had enough now and want the **bleep** thing repaired!