topic Re: Sony Xperia SP Update in XPERIA archive

Sony Xperia SP Update

Sam_18 — Sat, 31 May 2014 20:56:39 GMT

Hi, got this phone at the beginning of the year, i thought it was a brilliant phone to start off with, then every now and then it said sending on a text message and didn't send, all it said was sending and refused, the only time it sent the message was when i turned the phone off then back on again. i bought a memory card aswell to store music and pictures, but the phone tells me about 10 times a day to transfer data to mine SD card, and when i go to do it, there is nothing that needs transferring, and when there is things needing to get transferred, they do and then straight after iv transferred it tells me i need to do it again. now since the resent update all my phone does, is crash,freeze, refuse to let me answer calls, cant use my Walkman very well as it stops responding, also refuses to let me use my phone for long.Also i can connect to wifi fine and it tells me that iv got plenty of connection signal but to use it its useless. my friend has the same phone and he has the exact problems, i hope there's a solution as i need my phone for everyday use.

Thank you for your time in reading this,help would be much appreciated.

Re: Sony Xperia SP Update

_alexdon_ — Sat, 31 May 2014 21:06:28 GMT

I am sorry to hear about these problems.Did you try to use the phone in safe mode,see if there is any difference?

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008

Re: Sony Xperia SP Update

Sam_18 — Sat, 31 May 2014 21:17:07 GMT

thank you for your help , but im afraid my phone is still playing up.

Re: Sony Xperia SP Update

_alexdon_ — Sat, 31 May 2014 21:20:12 GMT

You should try a software repair,maybe it helps:

http://www.sonymobile.com/gb/tools/update-service/

Re: Sony Xperia SP Update

Sam_18 — Sat, 31 May 2014 21:26:05 GMT

still nothing, the phone just isnt responding to anything, its a nightmare, thank you again though

Re: Sony Xperia SP Update

_alexdon_ — Sat, 31 May 2014 21:28:58 GMT

Did you try it at least?Or not?

Re: Sony Xperia SP Update

Sam_18 — Sat, 31 May 2014 21:31:37 GMT

i did try but honestly my phone just crashed, at the minute its refusing to do anything.

Re: Sony Xperia SP Update

_alexdon_ — Sat, 31 May 2014 21:32:54 GMT

You have to stop by a sony service.

http://www.sonymobile.com/global-en/support/contact-us/

Re: Sony Xperia SP Update

Sam_18 — Sat, 31 May 2014 21:43:10 GMT

Will do, Thank you for all your help, i appreciate it.

Re: Sony Xperia SP Update

_alexdon_ — Sat, 31 May 2014 21:50:49 GMT

Anytime,keep us updated.