The phone does not lock up when entering PIN code

Z1Cowner — Sat, 31 May 2014 11:49:05 GMT

This morning my Z1 Compact wanted me to enter the PIN code: I did so but the only thing that happened was that the text "Enter PIN code" disappeared. But I was still at the same page. It seems to have stuck or freezed. Tried to remove and reset the SIM card, called the operator who says there´s nothing wrong with the SIM card. tried to force restart with and without the SIM card. I can't get pass that starting page.

The funny thing is that on the "mssage board" or whatever it is called at the top of the phone is updating when I got a message, mail, updates etc. But I can not scroll down and see them in detail.

Re: The phone does not lock up when entering PIN code

Thommo — Sat, 31 May 2014 12:03:11 GMT

You may want to consider running a software repair

Fully switch off your phone and make sure it is disconnected from your Pc then start PC Compannion and select Support zone then Update my phone/tablet then in Blue select Repair my phone /tablet and follow the onscreen instructions and when prompted making sure your phone is still switched off hold Volume down and connect your USB cable which should enter your phone into flashmode and start the repair process

topic The phone does not lock up when entering PIN code in XPERIA archive

The phone does not lock up when entering PIN code

Re: The phone does not lock up when entering PIN code