topic Re: Z1 compact delay opening the camera in XPERIA archive

Z1 compact delay opening the camera

Punyawee — Fri, 20 Jun 2014 10:05:43 GMT

When opening the camera app, the phone will be lag for 4-5 seconds before the camera is ready to capture. Sometimes it opens very quick, nearly immediately but sometimes very slow (5 seconds or a bit more) i already updated the latest firmware. Anyone experienced this problem? Or knows how to fixed it?

Re: Z1 compact delay opening the camera

_alexdon_ — Fri, 20 Jun 2014 12:16:22 GMT

Try settings-apps-all-camera,force stop and clear data.Restart the device.

Re: Z1 compact delay opening the camera

maxmaxmaxmax — Fri, 20 Jun 2014 14:39:51 GMT

Iam having this problem to after updating to the new firmware

Re: Z1 compact delay opening the camera

teekay1 — Mon, 23 Jun 2014 19:02:25 GMT

I also see this. Force stop and whiping data does not help unfortunately.

Re: Z1 compact delay opening the camera

Sam — Tue, 24 Jun 2014 03:31:05 GMT

In maxmaxmaxmax's case in particular I would advise reloading the firmware as this indicates that the update did not apply correctly:

1. Download the PC Companion software from http://www.sonymobile.com/gb/tools/pc-companion/
and install it on your PC.
2. Install and open PC Companion then select Support Zone.
3. Phone Software Update.
4. Start.
5. Repair Phone
6. Continue
7. Accept data removal
8. Next
9. Wait for prepare
10. Select Phone
11. Follow the connection steps

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Re: Z1 compact delay opening the camera

Punyawee — Tue, 24 Jun 2014 06:44:31 GMT

I alread find the solution to fix the problem. I uninstall 2 apps out from my phone. I cann't remember the exact name of those 2 apps. They're about the music or tv streaming. Thess 2 apps were pre-installed from the factory (my phone is 4g model from Taiwan). After uninstall those apps, the camera works very well and quick start.

Re: Z1 compact delay opening the camera

sonynha — Fri, 27 Jun 2014 03:07:15 GMT

Do you remember exactly which apps were these?

Sony is not helping at all and even when. I factory reset the camera will still not work.

Re: Z1 compact delay opening the camera

Punyawee — Fri, 27 Jun 2014 08:17:12 GMT

Sorry I cann't remember the apps'name exactly. The apps is not in English language. May be chinese or korea, i'm not sure. If you can tell me the way to see the already-uninstalled apps (deleted apps), I will be able to tell you the exact app names that I deleted to fix this problem.

Hope you find that apps, good luck