topic Not Charging in XPERIA archive

Not Charging

Aakanksh — Thu, 10 Jul 2014 08:35:48 GMT

I'm having problem with my xperia l smartphone. Whenever i'm charging my phone the charge goes on decreasing instead of increasing.My brother has the same phone but he is not experiencing the same problem i replaced my battery with his, but the problem persists so what am i to do? My battery is charging properly on my brothers mobile. So it seems to be a problem with my phone.
Please Reply.

Re: Not Charging

Thommo — Thu, 10 Jul 2014 09:08:52 GMT

It may be a issue with the charging port - If it is still under warranty then return it to the place of purchase or contact Xperia care http://www.sonymobile.com/global-en/support/contact-us/

Re: Not Charging

Samuel1 — Thu, 10 Jul 2014 09:49:32 GMT

If you are able to connect the phone to your computer, I suggest that you try to repair the phone software using PC Companion..

Before repairing your device you may want to backup your information first. Check out this topic for more information on how to.
How to backup?

If the issue should still remain I think that this needs to be examined and fixed at a repair center. For more information about how to submit your phone for repair and where, contact your local support team.

Re: Not Charging

_m — Thu, 10 Jul 2014 17:21:46 GMT

same problem faced by me. Firstly Sony care center suggested to update your mobile or reinstall the software . Then from this software updation no outcome is there. Finally then they suggests to change the motherboard of your phone then also problem is not solved. Further i don't know actually i faced also this exact problem with Xperia L and i am facing this trouble too but all these above solutions are done by Care Center. But the problem is not solved. Now the only and final outcome is there that company has to replace my phone otherwise.