topic Re: xperia tablet z USB problem in XPERIA archive

xperia tablet z USB problem

hendrick — Fri, 30 May 2014 14:50:50 GMT

Hi,

I have problem with my xperia tablet Z (SGP311), it is not recognizing USB. When I tried to charge the tablet using microUSB port, a red exclamation mark with a message 'USB devices disabled error' appears and it's not charging. I tried also to connect it to laptop and nothing come, so I can't install PCC, USB debugging option is also not available. This problem appeared two days ago after I updated the system to android 4.3. Any body has suggestion to resolve this problem?

Thanks,

Re: xperia tablet z USB problem

Alexander1 — Fri, 30 May 2014 15:10:30 GMT

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

I would first of all suggest that you try with another charger/cable. You can also try to blow on the contact if there may be some dirt on it that interferes.

If the problem persists, you can try to make a factory reset if you go to settings > backup and reset > reset to factory settings.

If that doesn't help, I suggest that you have your phone examined by a service center. Please contact your local Xperia support team for more information:

http://www.sonymobile.com/global-en/support/contact-us/

Re: xperia tablet z USB problem

Kwacker — Mon, 07 Mar 2016 08:47:51 GMT

I have the same issue can I buy a port to resolve rather than go to expense of replacing USB port????